my account got hacked and my email got changed. Is there any way i could recover my account?

Discus and support my account got hacked and my email got changed. Is there any way i could recover my account? in XBoX Accessibility to solve the problem; Hello, my name is . My account called *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** got hacked in the last week. Some body hacked... Discussion in 'XBoX Accessibility' started by Chris Carrilho Campos, Feb 7, 2025 at 6:22 PM.

  1. my account got hacked and my email got changed. Is there any way i could recover my account?


    Hello, my name is .

    My account called *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** got hacked in the last week.

    Some body hacked my account whilst I was not using my computer in a couple of days. This person deleted my e-mail on my own account and he added his own e-mail.

    I have some screenshots below that show that my account e-mail and password got changed AND deleted.

    The hacker, changed my account e-mail to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, and he also changed the password to some thing that I do not know.

    I will patiently wait for your response and I hope u can help me.

    The screenshots are in Dutch, which is my mother language but it still shows that I got hacked.


    my account got hacked and my email got changed. Is there any way i could recover my account? [​IMG]



    my account got hacked and my email got changed. Is there any way i could recover my account? [​IMG]

    my account got hacked and my email got changed. Is there any way i could recover my account? [​IMG]


    :)
     
    Chris Carrilho Campos, Feb 7, 2025 at 6:22 PM
    #1
  2. SmartLace1968 Win User

    my account got hacked and my email got changed. Is there any way i could recover my account?

    Hello this is Virginia O.

    I understand that you want to recover a hacked account.

    I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

    To recover your account please visit this page to be guided with the process:

    https://support.microsoft.com/en-us/account-bil...

    In here you will be given the steps and instructions as well on how to regain access to your account.

    Here is the direct link for the account recovery: https://account.live.com/acsr

    When you submit a recovery request online, please provide the nearest answer to all the asked questions.

    And it is important to not leave any questions unanswered.

    Please be guided with the steps and instructions on how to answer the account recovery form.

    To set your expectations properly, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

    Thank you for your cooperation. Have a great day!
  3. Darhyl Amizola Win User

    My Account got hacked and the email got changed.

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account being compromised.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

    If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

    I understand that you are having problems contacting Microsoft Support. Try to follow these steps according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. XBF Javier R Win User

    My account got hacked and they changed my email

    Hello SKHalfwayjam,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns a Microsoft account becoming compromised.

    Our suggestion here, please attempt following our Compromised account solution support article for information
    on what can be done about this case. Try this out for us and then let us know the results.

    Best wishes!
  5. KindGryphon Win User

    How to restore my Microsoft Account without 2FA and backup emails?

    [mod removed]

    My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

    He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
    "*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
    After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

    I really need help!
    "My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

    You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.
  6. SimonBasnet Win User

    my minecraft java account have been hacked

    hi my minecraft java account got hacked (microsoft account) and when i try to recover there is rambler.ru to send

    email idk what i do now
Thema:

my account got hacked and my email got changed. Is there any way i could recover my account?

Loading...
  1. my account got hacked and my email got changed. Is there any way i could recover my account? - Similar Threads - account got hacked

  2. my account got hacked and my email got changed. Is there any way i could recover my account?

    in XBoX Accessibility
    my account got hacked and my email got changed. Is there any way i could recover my account?: Hello, my name is and I have a little problem. My account got hacked some time ago without me noticing because I did not attend to my computer for a couple of days. My account name was *** Die...
  3. my account got hacked and when i try to log in it doesnt recognize my mail

    in XBoX Accessibility
    my account got hacked and when i try to log in it doesnt recognize my mail: i need to speak to someone from microfsot that can help me either close my account or get it beck. i cant use any ussual way to log in it seems like they changed everything...
  4. My Microsoft account got hacked

    in XBoX Accessibility
    My Microsoft account got hacked: Recently my Gmail got hacked and so got my epic games steam ubisoft and now microsoft too i changed my email password and im trying to get back all my accounts. I tried to get help from the...
  5. My Microsoft account got hacked and the hacker changed my email address

    in XBoX Accessibility
    My Microsoft account got hacked and the hacker changed my email address: My Microsoft account got hacked and the hacker changed both my personal outlook email address and the email address of the account so i cant sign in and the email they changed it to isnt a real...
  6. My account got hacked, it unlocked all levels on modern warfare 3 multi-player, only let's...

    in XBoX Games and Apps
    My account got hacked, it unlocked all levels on modern warfare 3 multi-player, only let's...: I was playing modern warfare 3 and noticed i went from level 38 to level 80, all of the guns, perks and everything was unlocked. I tried to play a couple games but it kept putting me in the same...
  7. my epic games account got hacked help?

    in XBoX Accessibility
    my epic games account got hacked help?: my epic games account got hacked help? the email is changed and idk what to do eb96470f-469e-4f6c-ba6e-a39edeb2e74a
  8. If my Microsoft account got hacked can I still access my Xbox account of 10+ years somehow?

    in XBoX Accessibility
    If my Microsoft account got hacked can I still access my Xbox account of 10+ years somehow?: Hi guys I know this is a long shot but a few months back my Microsoft account got hacked which Microsoft then suspended the account, does this mean I have lost access to my Xbox account I have had...
  9. I got hacked and when i try to log in to microsoft it says that my account doesnt exsist...

    in XBoX Games and Apps
    I got hacked and when i try to log in to microsoft it says that my account doesnt exsist...: I tried using the methods that i have seen but they all leave me with the same message this account doesnt exsist. Here is how i lost it so you dont aswell and mabe it could help you help me get...
  10. My account got hacked and deleted

    in XBoX Accessibility
    My account got hacked and deleted: So i dont know how but someone hacked my gmail account and so he changed my xbox's account email and deleted my microsoft account and i cant access my xbox account anymore....