Keep getting a something went wrong message and I can't do anything about it as I don't...

Hello nigel,

Sorry you're dealing with this annoying issue!

When does the error message occur?

Can you post a screenshot of the error message?

First, try clearing the cache on your console:

1. Turn off the console by holding the power button for 10 seconds.

2. Unplug the power cable from the back.

3. Wait at least 10 seconds.

4. Plug the power cable back in.

5. Turn the console back on.

Let me know how it goes, and I'll be here to support you!

Note: Just a friendly reminder that this is a public forum, I will try to get back to you as soon as possible.

I can't redeem my xbox live code I keep getting this message "something went wrong on our end. Waiting a bit might help".

Hello,

Today I turned on my xbox and it was updating, after getting to about 95% I got a something went wrong message, and attempted to restart it about 10 times. I then tried using the offline update but again kept getting a something went wrong message 70-90% of
the way through. I then tried to reset the xbox to factory default and again am getting a something went wrong message (Error code E200 0000007e then more 0s. (all codes have began E200). Is there anything else I can try?

thank you

Might try clearing cashe as well

Same here.

Just keep getting the 'Something Went Wrong' message. Rubbish.

Mods?

yeah I'm having the same problem, I can still do everything else fine ie party chat but if it involves something to do with messaging it will not work, I don't think I did anything wrong or got suspended like I still get sent messages but can't reply to
any of them.