issues with downloading a game

Discus and support issues with downloading a game in XBoX Games and Apps to solve the problem; I have just bought kingdom come deliverance 2 and the money for it has been taken out of my account, however there isn't any proof of this transaction... Discussion in 'XBoX Games and Apps' started by mæßøñ ., Feb 5, 2025 at 6:43 PM.

  1. mæßøñ .
    mæßøñ . Guest

    issues with downloading a game


    I have just bought kingdom come deliverance 2 and the money for it has been taken out of my account, however there isn't any proof of this transaction in my order history or my library. I was wondering if there is a solution to this.

    :)
     
    mæßøñ ., Feb 5, 2025 at 6:43 PM
    #1
  2. CommunalThrone Win User

    Issues Downloaded Games

    I understood, but the time lapse between the region change doesn't have finished yet. What can i do?
  3. II M0Z II Win User

    Issues Downloaded Games

    Hi both your region and location must be the same to access certain content and validate downloads or play restricted games etc.

    If your location and region are not the same you can amend by following these steps:

    support.xbox.com/.../change-region

    Please note disc based games must be compatible with your consoles region.
  4. Lord Rob UK Win User

    Issues Downloaded Games

    Hi CommunalThrone,

    Check the information under the heading 'Can I transfer a content licence from one xbox 360 console to another. This should hopefully answer your question:

    support.xbox.com/.../download-content

    Regards

    BoA
  5. maxen Win User

    Game Download Issues

    What steps did you try with Support? Letting us know what you've already done would be helpful for us.

    For now, even if you've already tried to do so, cancel all your pending and paused downloads completely, then power cycle the console (support.xbox.com/.../power-cycle-console)
    and see if that allows you to install any of the games from your Ready to Install list.
  6. Argontheos Win User

    Downloaded game issue

    Did you flag it? I'm guessing it won't be up long. Mods are on a break. I was signed into my old email so I just posted and deleted with the old GT tied to that by accident. So now it's doubly flagged. Heh.
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issues with downloading a game

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