Why can’t I buy a game

Discus and support Why can’t I buy a game in XBoX Games and Apps to solve the problem; I can’t buy the game what I want to but it’s saying incorrect region for no reason ea25cbe0-98f0-4228-9781-d4488a66e5c5 Discussion in 'XBoX Games and Apps' started by otis griffiths, Feb 5, 2025 at 2:43 AM.

  1. otis griffiths
    otis griffiths Guest

    Why can’t I buy a game


    I can’t buy the game what I want to but it’s saying incorrect region for no reason

    :)
     
    otis griffiths, Feb 5, 2025 at 2:43 AM
    #1
  2. Darren Byrd Win User

    I paid $53.99 for Fallout 76, but when I try to play it, it says I need to subscribe to Xbox live.Why is this?

    But I paid $53.99 for it, why can I buy a game I can’t play?
  3. SmartLace1968 Win User

    Why can’t I buy a game

    Hi there! This is Virginia O.

    I understand that you want to complete a purchase.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    A friendly reminder, when completing an order your account region as well as your device region should both be the same because it is region locked.

    Please set the region of your PC the same with your Microsoft account.

    And to do that kindly select Start > Settings > Time & Language > Language & Region.

    Under Country or region, select your new region.

    And then try to complete the purchase online through https://xbox.com or https://microsoftstore.com

    You can also set the region on your Xbox please open the guide by pressing the Xbox button

    Select Profile & system

    Select Settings

    Select System

    Select Language & location

    Select your new country or region from the drop-down list under Location

    If you need to update your system language, do so now

    Select Restart now.

    To know more about the errors when completing a purchase and their resolution kindly visit this page: https://support.xbox.com/en-US/help/subscriptio...

    If none of the steps work, please reach out to Microsoft Support: https://support.xbox.com/en-US/contact-us to seek further assistance regarding this matter.

    Thank you for your cooperation and patience for today!
  4. Shaheryar Adnan Win User

    Forza horizon 5 multiplayer

    So does that mean I should not buy FH5 and just buy the game pass like why can’t I get multiplayer in a game that I will be already paying for
  5. Georges C. Win User

    Why can’t I buy this???

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community

    Hello A, if when trying to make this purchase it shows this message, there may be a communication problem with Microsoft servers.

    As the purchase and payment system is fully automated, the ideal is to follow the message and try again later.
  6. Francia J. Win User

    Why can’t I buy the game pass?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    Can I have the exact message prompt that you're getting, Caleb so I can check that for you?
Thema:

Why can’t I buy a game

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