How do I get my old gamer tag back?

Margarita Aliukonytė · Feb 5, 2025 at 1:52 AM

So, I wanted to play minecraft on my brother's account, but he forgot his password, so I reseted it, while he told me all the codes that were sent to him and so it was reseted. Although, once I logged into his account, they made me get a new gamer tag. I made my own gamer tag, tried installing the launcher, but it didn't let me. It said that I have to buy minecraft even though he already had minecraft on his account and I've played on his account for years. I tried changing my gamer tag by typing his old gamer tag, but nothing happened. I really don't understand what happened, did I delete his gamer tag? Do I have to buy minecraft again? Please help me.

:)

Jay Tarala

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

João Carvalho_12

Hello, thanks for entering in contact here on our community

My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I'm sorry you are having problems with your Minecraft account.

I highly recommend you to enter in contact directly with the Minecraft support, they will be able to help you better and give you further assistance with this issue.

Here's a direct link to the minecraft support:

https://help.minecraft.net/hc/en-us/request/new...

I appreciate your understanding!

chj2363

If they were connected to xbox live all you have to do is recover the accounts. If they were local accounts only and not connected to the network you're not going to be able to recover them.

SheFuxknDope

For some reason my new gamer tag linked itself to my old gamer tag email address. I don't know how to change that and to link my old gamer tag back to my Microsoft account. I believe that's why I cant play as my old game tag. Is there a way to fix that?

KindGryphon

Thanks, I appreciate you getting back to me but that isn’t helping.

Maybe I’m not explaining this right.

I restarted my console this morning when I signed back in I didn’t read things correctly and used my email and password to sign in and then started with a new gamer tag with the same email as my old gamer tag.

Now when I sign in it’s my new gamer tag that pops up. I tried deleting the new tag off my console and resigning in but again the new gamer tag pops up.

There is no option to look for tags associated with the same email???

All my purchased games and game pass is associated with my old gamer tag. How do I get my old gamer tag back with this email and onto my console???

You had to have used a different email for the new account. Its simply not possible to have two accounts under the same exact email.

If you tried it would say the account already exists

How do I get my old gamer tag back?