No answer for account recovery

wilderis · Feb 4, 2025 at 5:23 PM

While I was on vacation, the e-mail address of my Microsoft account had changed and I noticed this almost 7 or 8 days later. After realizing this, I contacted an official named Raymond via Microsoft One Customer Connector, gave the information he requested from me, uploaded a txt file and he said that they would get back to me within 24 to 72 hours. I still haven't received a response and I accidentally opened an account with the email address of the account whose email address was changed yesterday or the day before. What should I do?

:)

ngocphi

You will have to go thru the recovery process at this link Answers

Non Hotmail accounts are still ms accounts the recovery email is what you set it to

HassanB

There is absolutely no other way to get the account back if you cannot answer their questions on the account recovery form.

CHiPs44

Trough the Account Recovery Tool, the answer is nope : "this Microsoft account does not exist" (freely translated from french).

FelipeCesar95

Is there any way to transfer the data from Xbox live, for example, achievements, games, to another email, this account is only for Xbox use, I tried in many ways to recover, recovery requires answering more questions, and because it’s just an Xbox account
the answers are insufficient for recovery, I didn’t want to lose my 18,850 achievements, what a sadness

XBF Meryem R

Hello, if you have a microsoft account to your game Minecraft please try following the steps on this link Help with the Microsoft account recovery form so that you can submit a recovery form for your account. Note that when your request a recovery, you will have to wait 24 hours before receiving an answer from our system.

No answer for account recovery