Game Pass Ultimate benefits not applying to my account

Discus and support Game Pass Ultimate benefits not applying to my account in XBoX Games and Apps to solve the problem; Hello everyone, I've encountered an issue with the Game Pass Ultimate subscription benefits not applying to my account, and I'm hoping someone here... Discussion in 'XBoX Games and Apps' started by Phillida Besendorfer, Feb 3, 2025 at 10:33 AM.

  1. Phillida Besendorfer
    Phillida Besendorfer Guest

    Game Pass Ultimate benefits not applying to my account


    Hello everyone,

    I've encountered an issue with the Game Pass Ultimate subscription benefits not applying to my account, and I'm hoping someone here might have some insights or solutions.

    I subscribed to Game Pass Ultimate a few days ago, but I’ve noticed that I am not receiving the expected benefits, such as access to a larger game library and Xbox Live Gold features. I’ve double-checked that my subscription is active and have tried logging in and out of my account multiple times, but the issue persists.

    Has anyone else faced a similar problem? Any suggestions on how to resolve this?

    Thanks in advance for your help!

    :)
     
    Phillida Besendorfer, Feb 3, 2025 at 10:33 AM
    #1
  2. SweetMonet Win User

    Game Pass Ultimate benefits not applying to my account

    Hi, Phillida! I'm sorry to hear you're having trouble with your game pass ultimate subscription. No worries, I'm happy to assist you with this today.

    Are you on PC? Or Console?

    For windows, try this :

    Please follow these steps. Make sure to close any games and applications before proceeding. Thank you.

    Check Your PC’s Date and Time Settings:

    Ensure your PC’s date and time are accurate for proper connection establishment.

    Press the Start button, then select Settings.

    Go to Time & Language > Date & Time.

    Ensure the Set time automatically toggle is turned on.

    Sign Out of Your Accounts (Xbox App and Microsoft Store App):

    Open the Microsoft Store by pressing Windows Key + S, typing Microsoft Store, and selecting App Settings.

    Click on Repair and then Reset the app.

    Repeat the same process for the Xbox App.

    Restart Your Device:

    After repairing and resetting both apps, restart your device.

    Sign back into both the Xbox App and the Microsoft Store using the same email.

    Check if this resolves the issue.

    On Xbox console, please try this:

    Press and hold the Xbox button on the console for 10 seconds until it turns off.

    Remove everything that is connected to the console

    Wait for 3 minutes then connect the Power cord and HDMI cable.

    Please let me know if that resolves the issue.

    Thank you!

  3. HomegrownSilky Win User

    Can't use cloud gaming with a different microsoft account

    Game Pass Ultimate benefits can only be shared on consoles. You cannot gain any benefits or use on PC unless you are signed into the account that purchased Game Pass Ultimate.
  4. BlueManMania Win User

    XBOX Game Pass and EA Access / Discord Nitro

    I am pretty sure the Ultimate benefits only apply to those who got Ultimate before they announced everything regarding EA Access, Discord Nitro, and Spotify Premium for free. Other than that, the Ultimate gifts should pop up in the 'Game Pass' tab on the
    Xbox dashboard as well.
  5. Smwutches Win User

    Why is XCLOUD GAMES NOT WORKING FOR OTHER CONSOLE USERS?

    With the Home setting, Game Pass itself doesn't share, Only games and the benefit of playing online from Gold/Game Pass Ultimate share. Other benefits are only available to the account that purchases the subscription can access that. If you're not that account, you can't use Xcloud.

    They are currently testing a family subscription.
  6. SwordofWhedon Win User

    Difference between Game pass and Gold live

    Game pass ultimate combines the two and gives additional benefits like exclusive game pass games
Thema:

Game Pass Ultimate benefits not applying to my account

Loading...

  1. Game Pass Ultimate benefits not applying to my account - Similar Threads - Game Pass Ultimate

  2. Game Pass Ultimate subscription showing as expired despite renewal

    in XBoX Games and Apps
    Game Pass Ultimate subscription showing as expired despite renewal: Hello everyone, I recently renewed my Game Pass Ultimate subscription, but it's still showing as expired on my account. I've double-checked my payment details and confirmed that the transaction...

  3. Issues with Xbox Game Pass Ultimate subscription not reflecting on my account

    in XBoX Games and Apps
    Issues with Xbox Game Pass Ultimate subscription not reflecting on my account: Hi everyone, I'm encountering an issue with my Xbox Game Pass Ultimate subscription. Recently, I renewed my subscription, but it's not reflecting on my account. I've confirmed that the payment...

  4. Game Pass Ultimate benefits not activating on new Xbox Series S

    in XBoX Games and Apps
    Game Pass Ultimate benefits not activating on new Xbox Series S: Hello everyone, I recently purchased a new Xbox Series S and set it up with my existing Microsoft account that has an active Game Pass Ultimate subscription. However, it seems that the Ultimate...

  5. Game Pass Ultimate Perks Missing After Renewal

    in XBoX Games and Apps
    Game Pass Ultimate Perks Missing After Renewal: Hi everyone, I recently renewed my Game Pass Ultimate subscription but I've noticed that my perks are missing. Before the renewal, I used to have access to the Game Pass Ultimate Perks section...

  6. Game Pass Ultimate Redemption Code Not Valid - What Now?

    in XBoX Games and Apps
    Game Pass Ultimate Redemption Code Not Valid - What Now?: Hi everyone, I recently purchased an Xbox Game Pass Ultimate redemption code, but when I try to redeem it, I'm getting a message that the code is not valid. I've double-checked the code for any...

  7. Game Pass Ultimate not applying discount for in-game purchases

    in XBoX Games and Apps
    Game Pass Ultimate not applying discount for in-game purchases: Hi everyone, I've recently encountered an issue with my Game Pass Ultimate subscription. According to the benefits of the subscription, I should be receiving a discount on in-game purchases....

  8. Xbox Game Pass Ultimate Perks Not Redeeming

    in XBoX Games and Apps
    Xbox Game Pass Ultimate Perks Not Redeeming: Hello everyone, I've recently encountered an issue with redeeming the perks associated with my Xbox Game Pass Ultimate subscription. Whenever I attempt to redeem any of the available perks, I am...

  9. Game Pass Ultimate perks not redeeming on PC

    in XBoX Games and Apps
    Game Pass Ultimate perks not redeeming on PC: I recently tried to redeem some of the perks included with my Game Pass Ultimate subscription on my PC, but it seems like I'm running into issues. Every time I attempt to claim a perk, I either...

  10. Xbox Game Pass Ultimate not recognizing my subscription

    in XBoX Games and Apps
    Xbox Game Pass Ultimate not recognizing my subscription: Hi everyone, I'm encountering an issue with my Xbox Game Pass Ultimate subscription. Despite having an active subscription, my console is not recognizing it, and as a result, I'm unable to access...