"That Microsoft account doesn't exist", but it seems like it does exist... / I completely...

Discus and support "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... in XBoX Accessibility to solve the problem; So I tried to log-in to Minecraft using Microsoft account, but this happened: [img] However, when I tried to make a new account using the exact... Discussion in 'XBoX Accessibility' started by Jake_872, Feb 2, 2025 at 12:42 AM.

  1. Jake_872
    Jake_872 Guest

    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely...


    So I tried to log-in to Minecraft using Microsoft account, but this happened:


    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... [​IMG]


    However, when I tried to make a new account using the exact same email address, this appearred:


    "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... [​IMG]


    So I searched through many posts and I found that I should try the account recovery, but I wasn't able to do so because account recovery form also failed to detect my existing account (I'm currently using another account as of writing this, because I couldn't access to ask a question in here, too).

    I suspect that my Microsoft account got hacked, because my nickname in minecraft account linked to the microsoft account changed even though I cannot change it after all. I'm 200% sure that I haven't made any typos or mistakes during my recovery attempts.

    What should I do? Is there any way to directly contact with moderators capable of controlling Microsoft accounts (like making a link to change passwords)?

    ***Moved from Microsoft 365 and Office / Subscription, account, billing / For home / Windows***

    :)
     
  2. Shaw Jestus Win User

    I have 2 Microsoft accounts with the same email and I can't log into the one I want to

    No, it's almost like the Microsoft account doesn't exist anymore but it obviously does cause I use it for my computer and my Xbox account which exists but I just can't log into it
  3. Hoskayra Win User

    Microsoft Account Doesn't Exist, but it does?

    Hello Janyar,my name is Oskayra, I will be happy to help you in any way possible.

    I am very sorry for what you are going through, doing a search on the internet I found that the independent advisor Pavel De la Hoz has a solution, I will leave him his information so that he can find out about the solution.

    One of the reasons that you get the "this account does not exist" message is because it may be inactive due to lack of use, so you can try to recover it through this link:

    -https://support.microsoft.com/es-es/help/13811/...

    But if on the other hand, your Microsoft account alias was deleted, it is no longer possible to recover the account. In the following article from our community you can detail it:

    -https://answers.microsoft.com/es-es/outlook_com...

    Source:https://answers.microsoft.com/thread/c4d7d1e7-447f-4554-b060-fa2bf71d9dc1

    I hope the information is helpful to you, if not, let me know that I will be happy to continue helping you, good luck and happy day.

    Sincerely,
    Oskaira.
  4. Rostom L Win User

    Microsoft account doesn't exist but it does

    Hi Olli!

    Sorry to hear about what happened. Let's do our best to figure this out here.

    Have you received any emails from Microsoft regarding some changes made on your account? Please review your emails to check for those information. Don't forget to check your spam or junk folder. There's a possibility that someone was able to get into your account and made some changes on it.

    Please also review your other email addresses or accounts via https://account.microsoft.com website to check if they're the right account you used to migrate your Minecraft account.

    There's also a chance that you've made a typo. Make sure to review that your email name and domain are correctly spelled.
  5. TheIrishIron Win User

    Microsoft Account Doesn't Exist

    Im having a separate problem where whenever i load up or close down a game itll sign me out, and to fix this i need to delete the account and clear the cache. Afterwards, i need to re download the profile, but to do that i need to know if i can, otherwise
    ill have lost a profile with money put into it.
  6. Ronnieee Win User

    That Microsoft account doesn't exist

    Did you try using a phone number that might be tied up to your account? Because you might be using a different email to that account before. It will not change the email to that account if you do not have access to the primary email before and most especially the security proofs.
Thema:

"That Microsoft account doesn't exist", but it seems like it does exist... / I completely...

Loading...
  1. "That Microsoft account doesn't exist", but it seems like it does exist... / I completely... - Similar Threads - Microsoft account doesn't

  2. My Microsoft Account doesn't show up after activating dev mode on xbox

    in XBoX on Windows
    My Microsoft Account doesn't show up after activating dev mode on xbox: So I have dev mode and when I try to sign up my Microsoft Account on dev mode Xbox doesn't shows up a3ee5add-ec3d-46dd-87e9-d6eccabe776e
  3. Microsoft says that my account doesn't exist, yet that is not true

    in XBoX Games and Apps
    Microsoft says that my account doesn't exist, yet that is not true: Yesterday morning, I was playing with my friend, and everything was going great. However, just that evening, I was trying to log in to do that same thing, yet it made me log in to Minecraft. I go...
  4. I got logged out of my microsoft and tried to recover but says my account doesn't exist? I...

    in XBoX Accessibility
    I got logged out of my microsoft and tried to recover but says my account doesn't exist? I...: I saw my microsoft account was gone when i tried to log into minecraft, and tried using my email to recover but said it doesnt exist. This is just a temp account until i get my main back. My email...
  5. Microsoft account doesn't have java edition

    in XBoX Accessibility
    Microsoft account doesn't have java edition: Hello, I merged my microsoft and mojang accounts a while back. However when I went to check my microsoft account, it doesn't have Java edition listed under it. I'm still able to play java edition...
  6. Microsoft account "doesn't exist"; when recreating, email is said to exist; then the email...

    in XBoX Accessibility
    Microsoft account "doesn't exist"; when recreating, email is said to exist; then the email...: I last logged into my Microsoft account yesterday, and today when I tried to log in, it said my Microsoft account did not exist. So I tried to recreate the account, then Microsoft told me that...
  7. Im trying to sign up in Minecraft using my Microsoft account but it doesn't happen.

    in XBoX Games and Apps
    Im trying to sign up in Minecraft using my Microsoft account but it doesn't happen.: When I click Sign Up on Minecraft, it takes me to a page and is written that “Are you trying to download Minecraft for Android?” and I press continue, but after I press continue it takes me back...
  8. It says my Microsoft account doesn't exist but when I try to create a new one it says that...

    in XBoX Accessibility
    It says my Microsoft account doesn't exist but when I try to create a new one it says that...: This is just to do the 6 characters. 000f1b49-4473-4dda-a616-b6eeb035198a
  9. minecraft.net doesn't connect to my microsoft account

    in XBoX Accessibility
    minecraft.net doesn't connect to my microsoft account: I try to connect to my minecraft.net account via Microsoft account and this error appears "We could not validate your access, please try to login again." And if I try to log in again, it even...
  10. microsoft account doesn't exist?

    in XBoX Accessibility
    microsoft account doesn't exist?: when I try to sign into my other microsoft account, it says it doesn't exist. However, when I try to make a new account using the same email, it says that the account already exists. To be honest...