I am completely locked out of my account. How can I get help?

Discus and support I am completely locked out of my account. How can I get help? in XBoX Accessibility to solve the problem; I punched in the incorrect password recently and it has locked my account. I used to have the Authenticator app, but recently upgraded phones and... Discussion in 'XBoX Accessibility' started by Gene Pelletier, Feb 1, 2025 at 5:33 PM.

  1. Gene Pelletier
    Gene Pelletier Guest

    I am completely locked out of my account. How can I get help?


    I punched in the incorrect password recently and it has locked my account. I used to have the Authenticator app, but recently upgraded phones and forgot to transfer the Authenticator account. What can I do to recover my account? I tried account recovery and it did not work. Is there any support that I can talk to in order to fix my problem or something of the sorts?

    :)
     
    Gene Pelletier, Feb 1, 2025 at 5:33 PM
    #1
  2. James Tranum Win User

    I'm locked out my account and unless I can speak to an actual human being, I'm going to lose over 10 years of gaming progress

    Keep in mind, the account I am using is a second account I made purely so I can ask this question and make this post because I am completely locked out of my actual account
  3. ShaneHepburn Win User

    I am locked out of my microsoft account

    I need to not be locked out of my account as my son cannot use his xbox it was a xmas present he is not pleased.

    Could someone help please!
    Hello Karen Wilson1A,

    thank you for posting on the Xbox Forums can you please go to Recover Account


    thanks

    Shane
  4. Julian_ Win User

    I am locked out of my microsoft account

    Hi Karen! What do you mean by 'locked out'? Do you no longer have the password or email for your Microsoft account?
  5. KiLLZ v 3PICZ Win User

    'Your Microsoft Account is Locked' 0x80a40014

    I am having trouble getting on my Xbox one account because my account is locked and I have looked everywhere to find out how to unlock my account so please reply to this Asap.
  6. Mistress Sara Win User

    Can u send a link to reset my ea password for madden 2019?

    As noted by Zenosos, you will need to work with EA and their help websiteto get your password reset for that account. You can find their steps on how to get into your locked account here.
Thema:

I am completely locked out of my account. How can I get help?

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