Why won’t my Xbox series X show me my new Xbox 360 avatar

Hi Salam,

Thank you for posting in Microsoft Xbox Community. I understand that you have questions regarding your Avatar and why it's not showing on your Xbox series X.

Starting on January 9, 2025, players will no longer be able to access their Xbox Avatars or any purchased avatar items. This means avatars will not be visible on your profile page on Xbox Series X|S or Xbox One consoles. This is because Xbox Avatar Editor app is no longer be available on Xbox One, Xbox Series X|S, and Windows devices.

However, this change will not affect Xbox Original Avatars and how they appear on Xbox 360 consoles or Xbox 360 games that feature Xbox Original Avatars.

For more information about Xbox avatars, please see this official support article:

https://support.xbox.com/en-US/help/account-pro...

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Regards,

Alvaro

apps or tools Like the Avatar editor aka Customize Avatar in Xbox one has lost My Previous imported data from the Xbox 360 Internet Explorer I lost My Favorites and New favorites won’t Save the Avatar tool won’t show My previous clothing props etc

SkyDrive Keeps Needing to restart

Skype can't find My Microsoft ID when signing in under Microsoft account.

It’s a Mess and Support 4 hours on hold to bad there wasn’t away to start My own ticket at My end so it would go right to the repair team or how ever that works

HELP !!!

I think my problem is online, on the Microsoft servers.

If I would unbox a brand new Series S oder Series X,

and log in..... same problem with my avatar would show "now possible to load".

hello my xbox avatar wont save nor would the new avatar show on my xbox profile no idea why i have even created a new avatar.. thank you ! 

No worries its working thank you.

Yes. And it downloaded but only the COD for series x. Only one game shows in my games. The red mask season 4. And it won’t load. Takes me to store and then says I own it.