I bought Modern Warfare 3 Cross gen bundle when it first came out now I can’t access it and...

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please check to see if your game purchase is listed in your order history via this website

https://account.microsoft.com/billing/orders

If you can't see it, make sure you choose the "All Available" filter and that you're logged into the correct account.

Please let me know if you manage to locate the purchase with the status "Completed"

Best regards!

Hello, welcome to Microsoft Answers Community.

Yes. You will need a Microsoft Account to download games from Microsoft Store or Xbox, and play them in Online mode.

However, neither the Vault Edition nor the Cross-Gen Bundle of Call of Duty®: Modern Warfare® II is included with Xbox Game Pass. Therefore, you do not need an XGP membership.

*For Call of Duty®: Modern Warfare® II - Vault Edition, please visit Buy Call of Duty®: Modern Warfare® II - Vault Edition | Xbox;
*For Call of Duty®: Modern Warfare® II - Cross-Gen Bundle, please visit Buy Call of Duty®: Modern Warfare® II - Cross-Gen Bundle | Xbox

*For the official page of Call od Duty: Modern Warfare II, please visit https://www.xbox.com/en-US/games/call-of-duty-modern-warfare-ii.

Best Regards

Well Modern Warfare II isn’t a specific edition like Series X or anything it’s just the cross gen bundle, so I guess the bundle that’s compatible with all consoles, so I’m presuming that will work?

Hi, I found that strange… what edition was the one that you purchased?
Vault or Cross-gen?

In the meantime tell me, if you go here and sign in with the account that owns the game. Are you able to see an “install” button? Or just “buy”?

Vault:
https://www.xbox.com/games/store/call-of-duty-m...

Cross-gen
https://www.xbox.com/games/store/call-of-duty-m...

Well the instructions on the redeem email says you can install on a PC through Microsoft Store or Xbox app. It's not the first game I've gotten this way so I dont know why it doesn't install or even see it in the library

The instructions may be wrong about that then because the cross gen bundles only include the previous gen and current gen console versions of the game but dont include the PC version.

According to

https://www.xbox.com/en-US/games/store/call-of-duty-modern-warfare-ii-cross-gen-bundle/9NCL5M3V0RSH

Includes: - Cross Gen Bundle of Call of Duty®: Modern Warfare® II -- Includes Xbox One and Xbox Series X|S versions of the game

It says nothing about the PC version being included.