Verifying and recovering my Xbox account.

This happened to me today. All I need to do is to verify my xbox live email and password. But if you're getting an error verifying your account when prompted, then its best to delete your profile and recover it again. That will do the account verification
thingy.

Recovering my microsoft account is probably is impossible but is there a way to recover my Xbox account, it still exist when I search it up and it looks like it was untouched. My Xbox is "" is it possible for staff to check that account history of emails that its was connected to verify I used to own that Xbox account and change the email its connected or can you guys do nothing about it.

Please it would really help out a ton.

Hi Darmok. My name is Kyle and I'm an independent advisor.

It is important to keep your account's information safe, secure, and up to date, to avoid the risk of losing your account.

To protect customer privacy, Microsoft can only help customers verify their account ownership through the online password recovery process: https://account.live.com/acsr

Customer support cannot assist with account recovery. The recovery form is partially automated, if it detects you haven't provided enough information it will deny your request. However, requests are forwarded to Microsoft Support if needed.

If you remember any new details that might help with the recovery process, it's encouraged to keep trying to recover your account using the online account recovery form.

https://support.xbox.com/help/account-profile/manage-account/lost-password-solution

Hi Kyle, thanks for taking the time to answer my question, unfortunately you just restated a solution that I have already said does not work. I tried the account recovery 4 times, I get instantly denied. Gave it my address, credit card, my name, my device ID, (all 100% accurate information). The only thing I can’t fill out is the most recent 3-4 emails sent part. My email is 19 years old, I haven’t sent an email on it in 10 years so there’s no possible way to recall exact emails from that long ago. I have spent tens of thousands of dollars through this account via Xbox, with movies, games, DLCs, rewards points are all unable to be accessed simply because I have no other way to verify my account. If I could just get on the phone with a real person at Microsoft I could easily verify any information they need. I am me after all. In Microsoft’s haste to protect my account, they’ve actually done the exact opposite and locked me out of my account all together. What good is safety if I can’t access my account at all? The customer support line said the account recovery form does not work, it’s all auto-denied at this time by AI bots, this was said to me word-for-word by Xbox support themselves. So there is only one solution, and that has been put into the hands of a broken AI that doesn’t function properly. Please provide me with an alternative solution. There has to be a way for me to get in contact with Microsoft to recover my account. Additionally, my card is on auto-renewal, so I’m locked out of an account that’s still being charged. I was told I would be called back within 24-48 hours but nobody has called me. Nobody cares. I am a 19 year Xbox veteran who has spent obscene amounts of money through my account, Microsoft is cutting off a big customer. It’s crazy. And now all of those things I’m supposed to own, I no longer own because I can’t get in. Please help

My fellow ambassador is trying to help but the link that he put in was for recovering your account but you would need to know the email address associated with the account that you are trying to recover.

If you know the gamertag that was associated with the account you can contact xbox support by going to support.xbox.com/contact-us and give them the gamertag and if they can verify ownership of the account then they can give you the email address that is
associated with the account and then can go to the link in the previous post and try and recover the account.