Can’t remember which Microsoft account is connected to psn

trauttij · Feb 1, 2025 at 9:52 AM

I’m trying to sign in with a Microsoft account on Minecraft on PlayStation, however it says there is one already linked. Ive read all the support articles etc. the only way I can figure out is if an admin would be able to see which Microsoft account is associated with my psn account as I have no idea. No emails etc. I way of me figuring it out. I thought it was this one. Seeing as this is the email I used to buy Minecraft back in 2014.

:)

Jonathan Deives

Hi, my name is , I'm an Independent Consultant and a member of the Xbox community like you.

Unfortunately, it is not possible to unlink the account via the Microsoft once it has been linked;

https://help.minecraft.net/hc/en-us/articles/36...

In this case, I recommend that you contact PlayStation Support to ask which Microsoft account your PS account is linked to, as only they have this information and see if they can help;

https://www.playstation.com/support/

I appreciate your patience, if you have more questions feel free to ask.

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Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Janet_C

Hello!

Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

If you would like to know which third party accounts you have linked to your PSN account, you will need to contact them to ask if they can provide you with this information.

Microsoft does not have access to the PSN system and cannot tell you which Microsoft account you have linked to your PSN account.

You can contact them through this link:

https://www.playstation.com/support/

Best Regards.

Brenden Gregoire

Yah, I'm having this same issue. I don't think I have ever linked my PSN account to a Microsoft account. Yet, Microsoft states I do. I have scoured everywhere I might be told of which Microsoft account I have linked to my PSN account but, to no avail (Microsoft account access on a PC, my PSN account on my PlayStation device, my PSN account on a PC, Mojang's website.) I even tried that backward fix of changing both passwords. Nothing. I agree that the bare minimum should be to tell us what Microsoft account is currently connected to my PSN account but, we don't get that.

Brenden Gregoire

Yah, I'm having this same issue. I don't think I have ever linked my PSN account to a Microsoft account. Yet, Microsoft states I do. I have scoured everywhere I might be told of which Microsoft account I have linked to my PSN account but, to no avail (Microsoft account access on a PC, my PSN account on my PlayStation device, my PSN account on a PC.) I even tried that backward fix of changing both passwords. Nothing. I agree that the bare minimum should be to tell us what Microsoft account is currently connected to my PSN account but, we don't get that.

Dan_485

Hi!

I have the same issue. The difference is that I have never entered my MS account on my PS5 and accordingly never connected my MS account to my PSN account.

I contacted PSN support and they answered me that I need to contact MS support because PSN support doesn't have any information about which MS accounts are connected to which PSN accounts when it comes to Minecraft connection to MS account for network gaming.

So who on the MS side can tell me to which PSN account my MS account was already connected? I am pretty sure this is a glitch because I have never connected my account before yesterday when I got this message.

Can’t remember which Microsoft account is connected to psn