Unusual activity issue??

You can contact support through 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hi!

We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us

Thank you for understanding.

Yes, first of all, go to your billing settings on your Xbox account either on your Xbox Console or through the browser and remove your payment details. Next up, contact Xbox Support with this query for a random charge that made to your Debit/Credit cards.
Hopefully they would be able to sort it out for you!

Hello Ayden,

Thank you for posting in the Microsoft Community.

I'm sorry to hear that you're having trouble accessing your Xbox account due to unusual activity. To resolve this issue, you can try the following steps:



1. Go to the Xbox sign-in page and click on "Can't access your account?"

2. Follow the prompts to verify your identity using the email or phone number associated with your account.

3. If you're still unable to access your account, you can contact Xbox support directly for further assistance. You can find their contact information on the Xbox support website.

Please see:

Troubleshooting verification code issues - Microsoft Support

Check the recent sign-in activity for your Microsoft account - Microsoft Support



It's important to note that Microsoft takes account security very seriously, so it's possible that additional steps may be required to verify your identity before you can regain access to your account. I hope this helps!

You can request a chat, as there's the option also, it's easier to get a chat