Try another verification method

Hi ArthurBravo1, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

The Block usually lasts 24 hours.

You can try to reset the password, to unblock it.

Source: https://go.microsoft.com/fwlink/?linkid=2016113

Hi Salah,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues with your verification method. To ensure that I can provide accurate information, please let me know what you're trying to achieve on your account.

Are you trying to reset your password?

Is your account blocked / locked?

Since you're having issues with verification codes, this official article should be helpful for you.

https://support.microsoft.com/en-us/account-bil...

Regards,

Alvaro

Hi Huynh, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to fill out the Account Reinstatement form.

Please, use this link: https://www.microsoft.com/concern/AccountReinstatement

I hope this helps.

Hi Vitor, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Try using another verification method connected to your account.

For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

You can use the sign-in helper: https://go.microsoft.com/fwlink/?linkid=2241206



I hope this helps.

Also when i say i didn't get the code or that i want to try another verification method it just brings me back to the same screen.