My second account has been blocked, help me access it

Discus and support My second account has been blocked, help me access it in XBoX Accessibility to solve the problem; I was playing Minecraft and my account was blocked. When I try to restore by phone number, it says that this method does not work; when I try to solve... Discussion in 'XBoX Accessibility' started by Shyrick, Jan 31, 2025 at 8:02 PM.

  1. Shyrick
    Shyrick Guest

    My second account has been blocked, help me access it


    I was playing Minecraft and my account was blocked. When I try to restore by phone number, it says that this method does not work; when I try to solve the problem from the proposed options, it always returns to the method with a phone number that does not work.

    :)
     
  2. Shyrick Win User

    My second account has been blocked, help me access it

    When you click on the link https://go.microsoft.com/fwlink/?linkid=2204804 this window opens

    [​IMG]


    Next is

    [​IMG]


    And this


    [​IMG]


    When I go to "find out more" following the instructions I return to the second screenshot
  3. Alvaro A- Win User

    My second account has been blocked, help me access it

    Hi Shyrick,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that your account has been blocked. If you receive the message “Your account is currently unavailable" when you try to access your Microsoft account, your account might have been temporarily blocked due to unusually large traffic volume, suspicious activity, or a violation of the Microsoft Services Agreement or code of conduct.

    If you know your password, but have lost access to some, but not all, of your security info, follow these steps:

    1. Sign in to the Advanced security options page of your Microsoft account.

    https://go.microsoft.com/fwlink/?linkid=2204804

    2. Select Add a new way to sign in or verify then choose how you would like to receive security codes.

    3. Microsoft will send a security code to the new number or email to confirm. Enter that code when prompted and then select Next.

    4. Select and expand the security info / verification option you have lost and select Remove.

    5. Select Remove again to confirm.

    To check your account status or reactivate your account, go to the Microsoft services account reinstatement page: https://go.microsoft.com/fwlink/p/?linkid=874120

    After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

    If you did not receive a response from Microsoft or you have account specific questions, kindly contact Microsoft support for your account to be checked further. You may use this these steps as your guide:

    1-Access the Microsoft contact us at this link.

    https://support.microsoft.com/contactus

    2-Click on Windows and then click on "Get Home support"

    3-Write a brief description of your request or issue in the box then click the "Get Help" button.

    4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

    5-Select your Product or Service. Choose a Category then click Confirm

    6-Lastly, choose a support option

    Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

    Regards,

    Alvaro
  4. Alvaro A- Win User

    My second account has been blocked, help me access it

    Thank you for the update, Shyrick and I'm sorry about your situation.

    I would recommend that you contact Microsoft support the soonest possible time for your account to be checked and see why your security method does not work.
  5. Daft Badger Win User

    My account has been blocked

    Try again later.

    Are you sure you have an enforcement action on your account? What country are you in?
  6. Daft Badger Win User

    My account has been blocked

    The enforcement team don't use the forums so no one here can do anything.

    You would need to go to the enforcement site HERE for info on your ban/suspension & to file for a case review if eligible.

    That is the only way to appeal a ban/suspension.
Thema:

My second account has been blocked, help me access it

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