Passkey issue

Are you part of the update preview program?

You could try a factory reset, although you would need to redownload and reinstall everything.

Have you tried to remove the passkey, reboot, then create it again?

You could also try to power cycle the console, by holding the xbox button on the console pressed for 5-8 seconds, then after power down, remove the power cable from the console and leave unplugged for 30 seconds before replugging and restarting.

I have already done the power cycle and I did remove the passkey, which does help me sign in everytime. But the Kinect not listening and the console not powering off thru the controller still persists sometimes... Right now powering off the console seems
to resolve the issue temporarily.

Hello, hothead75!

I'm sorry that you're experiencing issues with the passkey.

To reset a passkey, you need to enter the wrong passkey in three times (if you have forgotten the passkey), and it will prompt you to enter you Microsoft account password instead. After completing this step, you can follow the steps below to either remove
or change your passkey:

Remove Your Passkey:

1. Press the Xbox button to open the guide.
2. Select System > Settings > Account.
3. Select Sign-in, security & passkey.
4. Select Delete my passkey.

Change Your Passkey:

Once your passkey has been removed, you can create a new one:

1. Press the Xbox button to open the guide.
2. Select System>Settings>Account.
3. Select Sign-in, security & passkey.
4. Select Create my passkey.
5. Enter a six-digit passkey, and then re-enter it to confirm.

Let us know if this helps!

Hiya!

Paul from the Xbox Forums Team here to assist with the issue, it looks like you'd like to create a Passkey for the Xbox One Console Via PC. Unfortunately at this time the only way to create a passkey is via the console and not thru PC. Here is an article
on
How to Set Up the Passkey for the Xbox One.

Happy Gaming!

Paul Xbox Forums Team!