I can't install thw 2K25 NBA at my XBOX SERIES ONE S

There is no such thing as a series one S, do you have a one S or a series S? If it has a disc Drive it's a one S

If you purchase the Xbox one version it will work on both systems, but the series version will work on series

Unfortunately since you bought the code from a third-party retailer no refunds are available, and since you redeemed the code it's unlikely Amazon would refund you because they can't take it back

The Series version is playable on the cloud via GamePass Ultimate

I bought NBA 2k23 on my Xbox One S I want to buy a Xbox Series S but can I still play 2k23 without buying it again?

Xbox One S (All Digital)

Hi Mandy

Sorry to hear about that. However, you may try purchasing it directly from the website: https://www.xbox.com/en-US/games/store/nba-2k25... if the discount doesn't appear it may be a possible glitch.

In the meantime, you may try the following troubleshooting steps:

-Press and hold the Xbox button in the center of your Xbox controller to open the Power Center.

-Select Restart console.

-Select Restart.

If it doesn't work, try a full power cycle:

-Press the Xbox button in front of the console until it shuts down.

-Unplug the power cables from the back of the console and on the wall socket.

-Wait for 10 seconds

-Plug in again and turn on the console

NBA 2k24 for Xbox One. The Mamba Edition also includes both the One and Series S/X versions.

I installed them on my old xbox one and transferred them to the external hard drive so I know they are on the hard drive

All my installed games appear correctly as installed on my Xbox one if I connect the hard drive to it. But when I connect the hard drive to my Series S, most of the installed games appear but about 9 of them do not. The missing games appear as ready to install on my Series S