Issue with credentials / thinking i'm the same user on Minecraft

Hi there Hayden Y.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues logging into your account.

Clear Cached Credentials

Clearing the cached credentials can stop the automatic sign-in process.

Windows:

Open Credential Manager:

Press Windows Key + S and type "Credential Manager".
Open Credential Manager.

Remove Minecraft Credentials:

Select "Windows Credentials".
Look for any entries related to Minecraft or the Minecraft Launcher.
Click on them and select "Remove".

MacOS:

Open Keychain Access:

Use Spotlight (Command + Space) and type "Keychain Access".
Open Keychain Access.
Delete Minecraft Entries:

In the left pane, select "Login" and "All Items".
Search for any entries related to Minecraft or the Minecraft Launcher.
Right-click and delete them.

Reset Minecraft Launcher
Resetting the Minecraft Launcher can sometimes clear out any problematic settings or cached data.

Windows:
Reset Minecraft Launcher:
Press Windows Key + I to open Settings.
Go to "Apps" and find Minecraft Launcher.
Click on it and select "Advanced options".
Scroll down and click "Reset".

MacOS:
Delete Preference Files:
Open Finder and press Command + Shift + G.
Type ~/Library/Application Support and press Enter.
Find the Minecraft folder and delete it or move it to a backup location.

Modify the Launcher Profile Manually
Manually editing or deleting the profile used by the launcher might force it to prompt for new credentials.

Windows:

Access Minecraft Directory:

Press Windows Key + R, type %appdata%\.minecraft, and press Enter.
Edit or Delete Profiles:

Find the launcher_profiles.json file.
Open it with a text editor like Notepad.
Look for the account details and either modify or delete the relevant sections.
Alternatively, you can delete the entire launcher_profiles.json file (the launcher will recreate it).

MacOS:
Access Minecraft Directory:

Open Finder, press Command + Shift + G, and go to ~/Library/Application Support/minecraft.

Edit or Delete Profiles:

Locate the launcher_profiles.json file.
Open it with a text editor.
Modify or delete the relevant account sections.
Or delete the launcher_profiles.json file.

Reinstall Minecraft Launcher
If the above steps do not work, reinstalling the Minecraft Launcher can resolve many issues.

Windows:
Uninstall Minecraft Launcher:

Press Windows Key + I to open Settings.
Go to "Apps" and uninstall Minecraft Launcher.
Reinstall Minecraft Launcher:

Download the latest version of the Minecraft Launcher from the official Minecraft website and install it.
MacOS:
Uninstall Minecraft Launcher:

Open Finder, go to Applications, and drag the Minecraft Launcher to the Trash.
Empty the Trash.

Reinstall Minecraft Launcher:

Download the latest version of the Minecraft Launcher from the official Minecraft website and install it.

Create a New Windows User Profile
Sometimes, user-specific data can cause issues. Creating a new Windows user profile can help bypass these problems.

Windows:
Create a New User:

Press Windows Key + I to open Settings.
Go to "Accounts" > "Family & other users".
Click "Add someone else to this PC".
Follow the prompts to create a new user.
Log in with the New User:

Log out of your current account and log in with the new user account.
Install and run the Minecraft Launcher from the new account.

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

I did the same as you to correct the account credentials/management issue. My guess is that this is intentional on M$' end to force users into logging into their servers with a Microsoft account.

Hi Jesse,

We are both running the same updated version of minecraft that is fully updated. I'm thinking that there is an issue with my microsoft account.

Hi there Daniel S.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with the credentials system in your launcher

Here is a guide for your issue:

Clear Stored Credentials:

Windows Credential Manager:
Press Win + S and type “Credential Manager.”
Open Credential Manager and go to the “Windows Credentials” tab.
Look for any entries related to your old Microsoft account and remove them. This will prevent Windows from automatically logging in with the old credentials.

Mac Keychain Access:
Open the "Keychain Access" app from Applications > Utilities.
Search for any entries related to your old Microsoft account and delete them.
Remove Account in Settings:

Windows 10/11:
Go to Settings > Accounts > Email & accounts.
Find the old Microsoft account listed under "Accounts used by other apps" and remove it.
Mac:
Go to System Preferences > Internet Accounts.
Locate the old Microsoft account and remove it.
Clear Cache and Cookies:

Clear your browser cache and cookies to ensure no old session data interferes with your new login. This can be done via your browser settings, typically under Privacy or History.

Delete or Rename Minecraft Folder:

Navigate to the Minecraft game directory. The path is usually C:\Users\[Your Username]\AppData\Roaming\.minecraft on Windows, and ~/Library/Application Support/minecraft on Mac.
Delete or rename the .minecraft folder. This will force Minecraft to reset and prompt for fresh login details the next time you start the game.

Reinstall Minecraft:

If the above steps don’t work, try uninstalling Minecraft completely and then reinstalling it. This will clear any lingering settings that might be causing the login issues.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

I have the same problem and it's exactly the same on the phone. I put my Microsoft credentials, the login window closes normally. then this error appears. I can't login to the minecraft launcher either