Black Ops 6 crash

Discus and support Black Ops 6 crash in XBoX Games and Apps to solve the problem; Call of duty Black Ops 6 keeps crashing during loading screen before joining a game. I play with an ethernet cable, it’s not working but when I play in... Discussion in 'XBoX Games and Apps' started by Jaron Grossmann, Jan 31, 2025 at 2:13 PM.

  1. Black Ops 6 crash


    Call of duty Black Ops 6 keeps crashing during loading screen before joining a game. I play with an ethernet cable, it’s not working but when I play in Wifi it suddenly works I don’t know what to do. EDIT: After testing some settings I think the cutscenes is the issue. I disabled the killcam so no more crash mid game but now I crash during the end cutscene.

    :)
     
    Jaron Grossmann, Jan 31, 2025 at 2:13 PM
    #1
  2. Jaron Grossmann Win User

    Black Ops 6 crash

    Yes I did the verify and repair option on xbox app.

    So it’s a problem with activision thanks you for your help.
  3. Alvaro A- Win User

    Black Ops 6 crash

    You are always welcome in this community, Jaron.
  4. Alvaro A- Win User

    Black Ops 6 crash

    Thank you for the update and I'm sorry about your situation. Have you tried verifying the integrity of the app?

    To verify and repair game files on the Microsoft Xbox App for PC, follow the steps below:

    Open the Microsoft Xbox App and highlight Black Ops 6.

    Select the […] button next to the play button your game title and choose Manage.

    Select Files, then select Verify and Repair.

    You will then receive a pop-up warning you that you will not retain any mods or game saves that are not backed up.

    Select Yes to continue, the application will then verify your games files. You can launch the game once complete.

    If verifying the integrity of the game does not work on your situation, I would recommend that you submit a support ticket directly to Activision. By doing this, we can make sure that your case will be logged, attended and monitored accordingly. Please use this link and login using your Activision account, then click the "Submit a ticket" on the bottom part of the page:

    https://support.activision.com/results-page?g=C...

    Regards,

    Alvaro
  5. Jaron Grossmann Win User

    Black Ops 6 crash

    I'm playing on pc, windows 11 and it is only in Black Ops 6. I don’t have any code but the error message is "Error code : Lost connection to host/server"
  6. Alvaro A- Win User

    Black Ops 6 crash

    Hi Jaron,

    Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues where your Black Ops 6 crashes when joining a game.

    For us to isolate your issue, can you share the platform where you're playing?

    Does this happen only in Black Ops 6 and not in any other game that you have?

    Do you receive any error message that you can share?

    Regards,

    Alvaro
Thema:

Black Ops 6 crash

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