Account hacked, email changed, phone removed.

Discus and support Account hacked, email changed, phone removed. in XBoX Accessibility to solve the problem; Hello, about 1-2 months ago I got a message on my phone that my phone number was removed from my microsoft account. When trying to login to my... Discussion in 'XBoX Accessibility' started by armandas criou, Jan 31, 2025 at 2:02 PM.

  1. Account hacked, email changed, phone removed.


    Hello,

    about 1-2 months ago I got a message on my phone that my phone number was removed from my microsoft account.

    When trying to login to my Microsoft account it says wrong e-mail, so my e-mail was changed aswell.

    I do not and never had a connected Skype account so e-mail and phone number are the only recovery tools I have for my Microsoft account.

    Since both are removed I cannot try to login or reset with either method.

    I also cant even login to contact Support, so this is a different Account than the one that got hacked.

    :)
     
    armandas criou, Jan 31, 2025 at 2:02 PM
    #1
  2. Amirul Arif1 Win User

    Microsoft account hacked

    the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
    and also hacker manage to remove my phone number from the account also.

    so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??
  3. KindGryphon Win User

    How to restore my Microsoft Account without 2FA and backup emails?

    [mod removed]

    My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

    He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
    "*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
    After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

    I really need help!
    "My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

    You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.
  4. Lucas Lauer Win User

    Forced to create another xbox account on an email that already has one, and now i can't log in to xbox app.

    If there is still a phone or alternate email address to the old account (which the hacker probably just changed the email address, and not deleted it), then you might be able to recover it. But if the hacker already changed the alternate email address or phone from the hacked account, than nothing can be done.
  5. Alan Misiek Win User

    can somebody help me?

    what can i do when i didn't add my phone number to my hacked account with changed email?
  6. Iceyz16 Win User

    My account has been hacked by someone

    First of all, yesterday my account has been hacked and my email has been removed. Same goes to my phone number. Now, I lost access to every microsoft products. I already filled in the recovery form many times and still cannot recover it. When I called the microsoft department, there is nothing else they can do other than terminate my ORIGINAL account and I need to re-buy all the microsoft product. I still access the microsoft authenticator but the email is change to the hacked one.
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Account hacked, email changed, phone removed.

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