What am I doing wrong while trying to change password on my account?

No this is the account I am trying to change my other WLID to, but whenever I try to change my WLID on my xbox a error message pops up saying "the email/password you have entered is invalid please try again." I am able to log into this account using that
link you gave me also, so now what do I do?

Hello Eri, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.

I understand that you need help changing your account password, may I know what happens when you try to do it?
Or once you're able to do it, I appreciate if you can give me more details about it.

As a reminder, please avoid sharing personal information including email addresses.

Hi,

My name is Nathan, And I am from the Ambassador Program.

please could I suggest that you change your password for your Microsoft Account, and try again

While you do this, I will find out what the error code means that you have provided to us.

Thanks for posting on these forums, and I will get back to you with further Information

Im having the same type of problem. Im am 17 to and my parents email was her old one and it will not let me change it to her new one. I have tried her old password for her old accont and it is say it is the wrong password!

WHAT DO I DO!

i am having this same problem and i don't know what to do. i have tried recovering my account, changing my pass word and email. but i still get the same thing happening when i try to sign in it says We need the email address and password for your Microsoft
account so we can check and update the security of your Xbox profile. so i enter it then i get to the end of all this and it says that either the password is wrong or the email dose not have an account or some thing like that please help me.