How to fix my account when its connected to another that isnt mine and i cant log in to my...

Hi Vince! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

another thing , when i log out of my account i can see the page of the live gold subscription . its like my account isnt working with the live gold

xbox live status claims everything is ~up and running~ yet for the last 7 hours i have tried to log on, and its a never ending loop of signing in to xbox live! i have deleted my internet connection details, and re entered them, many many restarts, log outs,
log ins, testing connections!! i know xbox live was hacked today, but c'mon, how long does it take to fix? seriously??? i cant play crap right now, (or all *** day!) how can u say everything is up and running, when clearly it ISNT!!!

theres a problem with that. The account isnt connected to the same email anymore. I cant do anything because its not connected to MY EMAIL.

mine too i was playing B02 thought my game was scratched no its the servers cant even log into my account know -.-