Cancelling a subscription

Hi there,

for a subscription it might be best to immediately cancel the subscription, that usually will show what will be refunded for the time that was remaining for the subscription.

You can cancel it here:
https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

If you cancel the subscription now you would lose all that time that you have on the gold subscription.

When upgrading to the Ultimate game pass subscription it combines the subscriptions into one subscription and if you cancel this subscription it cancels all of it.

Hi there,

please see this link with the steps on how to cancel/stop a subscription like Xbox Live Gold:

https://support.xbox.com/billing/xbox-subscriptions/how-to-cancel-xbox-subscription

It will have all the steps on how to stop/cancel a subscription.

Keep in mind that if there is an payment due, that will need to be paid prior being able to cancel the subscription.

Head to the Microsoft account page.

Find the subscription tab and locate the realm that you wish to cancel.

Select the "Manage Subscription" button.

Cancel the subscription.

Ensure the subscription is canceled and then close the page.

Hello DavidMartins Damasceno,

Thank you for your post. I understand you are experiencing an issue with cancelling your Game Pass subscription. To cancel a subscription:

Cancel recurring subscription charges.

I hope this helps.