Your account has been locked

Discus and support Your account has been locked in XBoX Accessibility to solve the problem; [img] [img] Hello! I bought xbox series s yesterday and created a new account. Yesterday I bought some game keys and activated them. Today I saw... Discussion in 'XBoX Accessibility' started by xbox_userJG, Jan 29, 2025 at 10:33 PM.

  1. xbox_userJG
    xbox_userJG Guest

    Your account has been locked



    Your account has been locked [​IMG]



    Your account has been locked [​IMG]
    Hello!

    I bought xbox series s yesterday and created a new account. Yesterday I bought some game keys and activated them. Today I saw the message that my account has been locked. I tried to get an access by using number but I was nervous so I typed the wrong phone number. Now when I'm trying to do it again I have a message: Try another verification method. That verification method isn't working right now and there is only a button "learn more".

    I have an access to account email.

    Complete error message:

    Your account has been locked.

    We've detected some activity that violates our Microsoft Service Agreement and have locked your account.

    Choose next and we will send a verification code to your phone. After your enter a code you can get back your account.

    :)
     
  2. ANOMALYEXE Win User

    Your account has been locked

    Where did you buy the game keys
  3. Renatodibi Win User

    Your account has been locked

    Hi.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

    I'm sorry that your account has been blocked. It seems that the code delivery did not succeed. If so, my first advice would be to refrain from attempting to access your account for at least 24 hours.
    In case you want to attempt to log in again, I recommend doing so from an alternative browser or clearing the cache and browsing history of the one you are using.

    Additionally, you should try contacting official support. Here is a link to follow a procedure for being unable to access your account. Based on my knowledge, I believe you will need to fill out the account recovery form, but it's best for official support to guide you on how to proceed.

    https://support.microsoft.com/home/contact?linkquery=I can't sign in to my account

    Further information about blocked account at
    https://support.microsoft.com/accou...n-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27

    I hope I've been helpful.

    Kind regards
    Renato
  4. fudge symns Win User

    Your account has been locked

    my account is locked how i get a security code?there is no option of next
  5. Nkosana23 Win User

    Your account has been locked

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    The quickest way to get your account unlocked is by requesting and entering a security code online. If you haven't tried unlocking your account online, we recommend you start there. Tip: If your security code doesn't work, make sure you enter the numbers in the body of the message, and not the numbers in the header.

    For more details, kindly visit: https://support.microsoft.com/accou...quickest way to get,the numbers in the header

    I hope this helps resolve your query.
  6. Nkosana23 Win User

    Your account has been locked

    Try use a different web browser maybe you'll be able to get the option of next.
Thema:

Your account has been locked

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