Xbox Gold badge disappeared from Xbox Profile

There isn't a badge for being on Xbox for 12 years and no you are not eligible for any badge. Apologies if you were mistakenly heard from someone you are eligible for a badge on your profile.

I have the same problem, I have been an Xbox live gold subscriber for 14 year, I just noticed the gold badge on other profiles, but it's not on mine..

How can I remove and readd my Xbox Profile?

Restart your Xbox Console doesn’t work.

‘Wait for the next billing cycle and after renewal check again as well if the badge is reflected’ This is not a option because renewal date is late 2025..

Please help!

Same here ,I've been on for 13 years and mine keeps disappearing,I never even received my gold badge on my profile,usual rubbish I was told its been given out in no specific order.well everyone on friends list has theres why don't I ?

It sounds like you are referring to Xbox Live Tenure badges on peoples profiles.

These are displayed on peoples profiles, when they have Xbox Live Gold. The number in the middle indicates how long they have been on the program.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox Live Gold badge.

According to Microsoft Agent | Moderator Kathy A.: https://answers.microsoft.com/en-us...ry-badge/395f1671-adf7-4115-8d4c-41e445017349

"May we know if you are part of Xbox Insider program? If yes, this Xbox Live Gold badge should be automatically added to your profile.

If you are indeed an Xbox Insider, please submit a report to Team Xbox using Xbox Insider Hub app on Xbox Console. This way your account will be investigated by the team as to why you did not have the Xbox Live Gold badge:

https://support.xbox.com/en-US/help/account-profile/manage-account/xbox-insider-hub "

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl