My Microsoft Account got hacked and my Minecraft account got taken away from me.

Discus and support My Microsoft Account got hacked and my Minecraft account got taken away from me. in XBoX Accessibility to solve the problem; Hello, not so long ago I wanted to play Minecraft with my friend. I wanted to open Minecraft but I got hit with sign-in, okey I do and it says that... Discussion in 'XBoX Accessibility' started by IvanoWB, Jan 29, 2025 at 7:23 PM.

  1. IvanoWB
    IvanoWB Guest

    My Microsoft Account got hacked and my Minecraft account got taken away from me.


    Hello,

    not so long ago I wanted to play Minecraft with my friend. I wanted to open Minecraft but I got hit with sign-in, okey I do and it says that account DOESNT EXIST.

    I get scared and rush to my email inbox and see that my email was changed to some random email and then deleted and changed again I guess. I have recipt for proof I had Minecraft and that my account is mine, I have screnshots, videos, tansaction ID EVERYTHING. I contacted Minecraft support they told me to contact Microsoft, I contacted Microosft they told me to contact xbox so I did and There was first agent that finally read stuff I wrote and said that IT IS MY ACCOUNT that he believes BUT after waiting for his answer (like 2 days) He says only thing he can do is delete that account 4ever.

    Im here trying to play game with friends and dont know what to do..

    Please help!

    :)
     
  2. Lumie Helps Win User

    My Microsoft Account got hacked and my Minecraft account got taken away from me.

    Hello IvanoWB,

    Thank you for reaching out to the Microsoft Community. My name is Lumie and I'm happy to help.

    I'm sorry you're experiencing this problem. I understand how important recovering your account is to you.

    Important: The account recovery form can only be used if two-step verification isn't turned on.

    You will need to try the Account Recovery Form: [https://account.live.com/acsr]

    Detailed steps on how to use the Account Recovery Form can be found here: [https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42]

    Microsoft takes account security very seriously, that's why Account Recovery is an automated process with no human influence. If you don't have the correct information, you may not be able to get through account verification using the Recovery Form.

    The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process. You'll need to keep trying until you're verified by Microsoft.

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    It's important to note that Microsoft Support will not be able to grant you access to your account, you will be sent back to the Account Recovery pages that have been linked above.

    If your Microsoft account recovery request was not granted or was unsuccessful, please click the attached link for more information: [https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53]

    Let me know if you need more help.

    Regards,
    Lumie
  3. Darhyl Mayte Amizola Win User

    My Minecraft account got taken away

    Hey there!

    Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on your Minecraft account. I am here to help.

    Since you are still able to access your Microsoft account, I just want to clarify, did you purchase the game Minecraft on the same Microsoft account?

    To confirm this, kindly sign in to your Microsoft account on account.microsoft.com > Payment and Billing > Order History. From there, please check if you have the Minecraft game transaction under your account's Order History.
  4. Elias Jurju Win User

    Why Can I not Contact MS/Xbox Support?

    So is there anyway to contact MICROSOFT support, my minecraft account got hacked and I've just written a support ticket to mojang, but since the account is a microsoft account (not xbox), I doubt they will be able to help me.

    Anyone got a solution?
  5. C Zakila Win User

    Recover Hacked Account

    The problem I'm facing is my Microsoft account got deleted and cannot be recovered for some reason, I wanted to get back my minecraft account in my hacked Microsoft account.
  6. Lucas Lauer Win User

    Unable to redeem Minecraft java even when owning Minecraft windows 10 edition.

    I did not understand, my friend. Your hacked account had Minecraft Java. Then, after it got hacked, you created another account and was given Minecraft for Windows? Microsoft or Mojang gave you Minecraft for Windows or how this happened?
Thema:

My Microsoft Account got hacked and my Minecraft account got taken away from me.

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