How can i fix my microsoft account that i know works

Hi there Aide6320.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with what looks like a compromised account. Please keep in mind, this is a user forum, we are not Microsoft.

The first idea to find your email is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Once you have found the new address, you can recover the account using the Account Recovery Form: https://account.live.com/acsr]

Make sure to complete it in an area you would usually access your account from. It is important to be consistent with this form, you can complete the form twice a day everyday until your regain access to your account. Repeating this will increase your odds of recovery.

Here are more tips to follow with the form: [https://support.microsoft.com/account-billing/b19c02d1-a782-dee6-93c3-dc8113b20c42]

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

Okay I understand that now but it still don't help with what I need to know to fix the problem. I need to know how to unlock Microsoft from a psn account. I understamd you can go into the minecraft game and u link the account that way. But its not fixing
the issue. I can not go on my psn and create another account because it keeps saying my microsoft account is linked with another account

Hi ISmoke, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

I recommend that you reset your password and create a strong one (there are some applications and websites that help you create a random strong password) and enable the 2FA using the Microsoft Authenticator

You can find a very good guide on how to make your account secure on this Microsoft Page:

https://support.microsoft.com/accou...d-secure-628538c2-7006-33bb-5ef4-c917657362b9

It is a good idea to also contact support and let them know this is happening.

Please enter this link:

https://support.xbox.com/contact-us

Strong Password Generator: https://www.lastpass.com/features/password-generator#generatorTool

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope this helps.

Hi

Please use the link below it should hopefully help you locate your account E-mail address.

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Hello, my advice that you contact Microsoft technical support, they are the only ones who can help you with your account problem and recover or restore it if possible or give you a solution to the problem you have, greetings