Lost the email for my gamertag

Discus and support Lost the email for my gamertag in XBoX Accessibility to solve the problem; I lost the email to my old gamertag and I want to know which email it is because I want my current account to be that gamertag. Is there any way to ask... Discussion in 'XBoX Accessibility' started by DK7FT, Jan 29, 2025 at 10:33 AM.

  1. DK7FT
    DK7FT Guest

    Lost the email for my gamertag


    I lost the email to my old gamertag and I want to know which email it is because I want my current account to be that gamertag. Is there any way to ask microsoft support and find out and retrieve it?

    :)
     
  2. - AJ - Win User

    Lost the email for my gamertag

    Hi, DK7FT! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.

    Due to privacy and security reasons, Xbox/Microsoft Support can't tell you which email address you used to create your account, even if you know your Gamertag.

    • To clarify, have you already tried the methods mentioned in the following Xbox Support page?
    https://support.xbox.com/help/account-profile/manage-account/forgot-microsoft-account-solution

    In addition to what's mentioned in the previous support article, it would be good to check any browser and device you might've used to sign in to this account, you may still be signed in somewhere. Devices and browsers often have built-in password/login managers, so I'd suggest checking those as well.

    I'll be looking forward to your reply.
    Best regards.
  3. ProfesorYeow Win User

    My Account is from US but appears Mexico

    The problem is: I lost my information and I would like to have linked with my email (and also the gamertag)
  4. RUBENSJUNIOR21 Win User

    Longest owned gamer tags ?

    my current gamertag is 2 years old, which is when i bought the xbox one ... i bought my 360 in 2011, but i lost my old gamertag email.
  5. ZealMonkey Win User

    Unassociate/Delete gamertag with Microsoft Account

    Having the same problem here! my Gamertag is associated with a different email (one I lost access to years ago) than my tablet which now created it's own gamertag.
  6. Master Sergeant Win User

    Lost email and password to my gamertag

    What you need to do is try to remember the email and try to remember any security questions or back up emails that are connected and you can get in that way. If not that is unfortunate as you will most likely have to contact support at 1-800-4MY-XBOX
    and ask them for assistance, be prepared to give them any names, adresses, phone numbers, etc. To prove that it's really you. Good luck on your endeavuers.
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Lost the email for my gamertag

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