Forza Horizon 5 Store Purchased "Something went wrong"

Hello Mike H! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues purchasing a car pack in FH 5. Have you tried creating a support ticket with Forza Support? You can do this here https://support.forzamotorsport.net/hc/categories/1500002179721-Forza-Horizon-5

So I just bought the disc version of Forza Horizon 5 and everytime I try to launch the game it says “something went wrong” and displays the error code 0x87e50031. Please help me.

I can’t play some of my games

Have you purchased the Forza Horizon 5 code from the Xbox store or from a third party reseller?

Hello SOLOSG,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We're sorry to hear that you lost some progress of Forza Horizon from Steam. We understand that you wanted to bring back the loss progress you collected, and bonus unlocked. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most progress of any games, like what you are describing here, need to be addressed depending on the rules the gaming platform is implementing. Let us help you get to the right place.

For this, since you are using Steam, the best approach is to let Steam knows that your progress was overwritten on your Steam Cloud and please enumerate the losses you once had with Forza Horizon before it crashed. Please use this link to contact support - Steam Support (steampowered.com).

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question and have a great day!



Sincerely,



Xbox Forum Moderator

Microsoft Community

will never happen, they cant even keep the latest ones up and running, take forza horizon 2, delisted from the store and cannot be purchased anymore, same with Forza 5, it will be more soon probably.