How can I play minecraft

Hi Adrian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This is a license error code: https://support.xbox.com/help/errors/error-code-0x803F8001

Currently, there's an issue with the Mojang Servers causing this error.



https://x.com/MojangStatus/status/1800101837304987819

You can try a few troubleshooting steps that have worked for some players.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Close the store and reopen it.

Load the game page and click on "Install".

If it still does work, please, look for the purchase in your Transaction History.

Sign in here:

https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

If you don't find it, you can still contact support, but having the order number will help with your chat with support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Hi Joaquin,

We'd be happy to help but we need more information to assist you. First, what platform and edition are you playing on? If you are playing on Xbox One, then you will need an Xbox Live
subscription.

There are different ways of playing multiplayer on Minecraft like Local Area Network (LAN), Online servers, Realms, and Split-screen if you play on consoles. I highly suggest reading the Mojang Support article titled, "How
do I play multiplayer?". It has everything you need to know about playing multiplayer on Minecraft.

I hope this helps!

Hello,

There is no current ChromeOS version, and i think Microsoft will not make it.

Anyway you can try follow this guides:

How to Play Minecraft on Chromebook – Updated 2020

How to Install and Play Minecraft on Chromebook

How to install Minecraft Java Edition on a Chromebook

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello SirChan 06,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community