Can't play Minecraft Java since launcher update?

Hi Beetlekeeper, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Currently, there's an issue with the Mojang Servers causing this error.



https://x.com/MojangStatus/status/1800101837304987819

You can try a few troubleshooting steps that have worked for some players.

Please, reset the store and try installing the game again.

To Reset the Store, Press the Windows Key + R > Type WSReset.exe and press Enter.

Then, on the Microsoft Store, type your game name: "Minecraft".

Close the store and reopen it.

Load the game page and click on "Install".

If it still does work, please, look for the purchase in your Transaction History.

Sign in here:

https://account.microsoft.com/billing/orders?period=AllTime&type=All

Then, copy the order number and contact Xbox Support.

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

I hope this helps.

Not sure why your Java username is showing as already taken, but since the Minecraft website shows that you own Java, this is probably just an issue with the Launcher syncing data.

Would you please try to reinstall Minecraft Java and the Minecraft Launcher too?

are you playing minecraft java edition or bedrock, as java i think does not use your gamertag. as you mentioned the minecraft launcher.

Thank you so much for that, Michal. Please uninstall the Minecraft launcher and then reinstall via this link, please choose "Download for Windows 7/8"

https://www.minecraft.net/en-us/download

hi.



I use Win10 operaing system.



I uninstalled minecraft launcher.



As you suggested I downloaded "minecraft launcher for Win 7/8".



At present I still can't play "minecraft java demo version". I can't launch "minecraft bedroch version". There appears notification that bedrock version is incompatible with launcher

Hello mimim2,

The Minecraft launcher you are referring to is only for the Java edition of Minecraft. The Java edition and Windows 10, are two separate games. In order to launch and play Minecraft from the launcher you are using in the last image, you must buy the Java
edition from the site, not the Windows 10 version. Minecraft Java Edition | Minecraft. Annoying I know, but when Microsoft acquired Minecraft they released
their own version of the game on their platform. Hope this helps

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