Xbox Account with Microsoft Account

Discus and support Xbox Account with Microsoft Account in XBoX Accessibility to solve the problem; Hello! I can not play this game "strefield vaalley" and it has a message that says [img] c35a8c6a-c86a-490d-a6cb-9683ecc8d34e Discussion in 'XBoX Accessibility' started by Michael Sprick, Jan 29, 2025.

  1. Xbox Account with Microsoft Account


    Hello! I can not play this game "strefield vaalley" and it has a message that says
    Xbox Account with Microsoft Account [​IMG]


    :)
     
    Michael Sprick, Jan 29, 2025
    #1
  2. Rodrigo Oliver Win User

    Xbox Account with Microsoft Account

    Hi Michael, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This can happen when you switch devices or change regions.

    To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

    Please enter this link to contact support: https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    I hope this helps.
  3. Tezzerrific Win User

    Changing the MS account associated with an xbox 360 profile

    xbox accounts and microsoft accounts were fully merged years ago, you can no longer separate or move an xbox account to another microsoft account as the xbox account IS the microsoft account now.
  4. andersonpassos Win User

    Microsoft account account

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good afternoon

    the form recovery process is not immediate and requires waiting for microsoft evaluation, and is the safest way to get the account back.

    https://support.microsoft.com/en-us/account-bil...
  5. Tezzarrific Win User

    Can I change the email of only the Xbox account and not the entire Microsoft account?

    the xbox account IS the microsoft account, the microsoft account covers all microsofts services.
  6. Wicked_503 Win User

    Splitting Xbox account and microsoft account

    Hey XDDriggles,

    From what I understand you have a Xbox account (Child) which is linked to a Microsoft (Parent) account.

    On your Parent/Microsoft account please try visiting Family Settings and Press on the Child > Manage Consent > After this try updating any details linked to your account.

    Thank you,
Thema:

Xbox Account with Microsoft Account

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