I have two accounts with the same email.

Discus and support I have two accounts with the same email. in XBoX Accessibility to solve the problem; Hi, I recently tried to log into microsoft and it said I had no account so I made a new one with the same email that my account is made with. Luckily... Discussion in 'XBoX Accessibility' started by juku puku, Jan 29, 2025 at 12:32 AM.

  1. juku puku
    juku puku Guest

    I have two accounts with the same email.


    Hi,

    I recently tried to log into microsoft and it said I had no account so I made a new one with the same email that my account is made with. Luckily my old account still exists but now whenever i try to log into xbox or minecraft it gives me the new account not the old one. I have tried deleting the new account but whenever I click account info it sends me to my old account page.

    :)
     
  2. CarTzy Win User

    I have two accounts with the same email

    Hello,

    I do agree with WPAK, and after further consultation and research we recommend that you speak with our live support. Due to the complexity of the issue, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    With regards on the issue you found out, please do create a new thread for it.
  3. WPAK Win User

    I have two accounts with the same email

    Hi there,

    if there are two Xbox Accounts connected to the same Microsoft account (email address) it's usually best to contact Xbox Support via https://support.xbox.com/contact-us
  4. Juhn Jac Win User

    I have two accounts on the same email.

  5. Nickas Bulionis Win User

    I have two accounts with the same email

    sorry I've been busy with work, the xbox app is 2211.1001.24.0 and the gaming services is 8.71.12001.0
  6. CarTzy Win User

    I have two accounts with the same email

    Hello,

    Thank you for the response.

    I would like to know the Xbox app and Gaming services version?

    • Xbox app > select Profile picture > Settings > About.
Thema:

I have two accounts with the same email.

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