Microsoft Premium Solitaire giving me ads

Hi Victor! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft Premium Solitaire.

Based on your description and since you mentioned that you have already performed the suggested workarounds yet to no avail, I highly recommend you reach out directly to Microsoft Casual Games Support as they have the tools and resources to investigate your case properly. Kindly submit your ticket through the link below:

https://microsoftcasualgames.zendesk.com/hc/en-us/requests/new

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Garrymcmartin, my name is Adam.

I’m sorry to hear that you’re experiencing inappropriate ads while playing Microsoft Solitaire. I understand how frustrating it can be to have to deal with unwanted ads. Here are some steps you can take to reduce the number of ads you see:

1. Upgrade to the premium version of the app: The premium version of the app eliminates ads completely. It costs $1.99 per month or $14.99 per year.

2. Install an ad-blocker: You can install an ad-blocker like Adguard to block ads in the Solitaire game.

I hope these suggestions help you reduce the number of ads you see while playing Microsoft Solitaire.

Let me know if you have any other questions or concerns.
Adam.

Since upgrade to Win 8.1, Premium user bonus button entitled "Give me an Extra Deal" in (paid-up for a year) Premium subscription for Microsoft Solitaire Collection closes app. Other button entitled "Give me a Wild Card" does work. correctly. No "Upgrade
Available" in Store available for installed Premium MS Solitaire.. I am hesitant to uninstall/reinstall for fear I will need to pay again. Unsure how my account is linked to the Xbox name given me by the game. Can you help?

if you don't like the ads for a murder mystery game then subscribe to solitaire premium then you won't see ads.

I am having the same issue with my purchased app 'Premium Solitaire Collection' - ADS and more ADS and wanting me to repurchase. I was on the phone for ages and all the Microsoft person did was download an ad blocker which did absolutely nothing. Searched the internet for help and tried every hint but still getting ads two months down the track.