inh

Hi there Daniel S.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues with the credentials system in your launcher

Here is a guide for your issue:

Clear Stored Credentials:

Windows Credential Manager:
Press Win + S and type “Credential Manager.”
Open Credential Manager and go to the “Windows Credentials” tab.
Look for any entries related to your old Microsoft account and remove them. This will prevent Windows from automatically logging in with the old credentials.

Mac Keychain Access:
Open the "Keychain Access" app from Applications > Utilities.
Search for any entries related to your old Microsoft account and delete them.
Remove Account in Settings:

Windows 10/11:
Go to Settings > Accounts > Email & accounts.
Find the old Microsoft account listed under "Accounts used by other apps" and remove it.
Mac:
Go to System Preferences > Internet Accounts.
Locate the old Microsoft account and remove it.
Clear Cache and Cookies:

Clear your browser cache and cookies to ensure no old session data interferes with your new login. This can be done via your browser settings, typically under Privacy or History.

Delete or Rename Minecraft Folder:

Navigate to the Minecraft game directory. The path is usually C:\Users\[Your Username]\AppData\Roaming\.minecraft on Windows, and ~/Library/Application Support/minecraft on Mac.
Delete or rename the .minecraft folder. This will force Minecraft to reset and prompt for fresh login details the next time you start the game.

Reinstall Minecraft:

If the above steps don’t work, try uninstalling Minecraft completely and then reinstalling it. This will clear any lingering settings that might be causing the login issues.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

Looks like you have the proper roles now, iNH MesmeriiZe! Go ahead and have a look at our
Preview Program forums now.

Another note: It says I don't have xbox live GOLD, but I can be in parties ? usually when you have a free account you can only be inh a private chat. Glitch maybe?

Hi iNH,

the main support team are monitoring the forums so once they see this message and verify you are in the preview program they will be able to sort out your forum access.

Please bear in mind that after checking your post they have to manually make changes - and there are a lot of preview forum requests at the mo - so they will get to you as soon as they can!