What is this error code and how do I fix it?

Now it’s giving me this error code: how to fix Sys_Error Disc read error (21.0): 'mp_frontend.Jup_01.ff

What am I supposed to do to fix this problem?

Anyways do you know what error code 0x80070424 is and how to fix it?

Remove the debit/credit card that is already on the account and then "Promote" the account. Worked for me.

Hey there

Welcome to the forums

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When using your card on Xbox Live, is the card valid. Also, is the service able to take money out of your account. It generally takes 10p out of your account as proof that it exists. Also, I am thinking it may need to be a credit card as you need to be 18
years old to have one. Where as a Visa Debit, you can be 15 and over.

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Please try contacting your bank to see if you are able to take money out of the account and if that proves to be un helpful. Please contact Xbox Live support team via the
http://support.xbox.com and then click onto contact us. You may also want to ring Xbox Live support on your toll free local number.

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I hope this helps

Regards,

Hi TheVintageRebel ,



Thank you for posting to the Microsoft community.

Based on the description, it appears that you are having an issue on playing game on your PC that gives you an error code :00000000. I'm glad you took the time to consider this for us so we can help you figure it out for you

Before anything else, let me ask you the following questions below so that I fully understand the problem.

1. When does the issue started?

2. What changes to your PC prior to this issue?

3. What is the make and model of your device?

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

We look forward to your response.

Truly Yours,

Fatima

Microsoft Moderator