Cant regain my account/ Log in

Discus and support Cant regain my account/ Log in in XBoX Accessibility to solve the problem; So basically a few years ago I migrated my Minecraft account. But when I tried to sign in a few months ago it said it couldn't. So I lost my Minecraft... Discussion in 'XBoX Accessibility' started by Ce Hu, Jan 27, 2025 at 11:53 AM.

  1. Ce Hu
    Ce Hu Guest

    Cant regain my account/ Log in


    So basically a few years ago I migrated my Minecraft account. But when I tried to sign in a few months ago it said it couldn't. So I lost my Minecraft account and had to make another one with the same email. Is there a way to regain the old account?

    :)
     
  2. Tgeekster Win User

    cant log in to my account.

    Hi killer ariel,



    Can you try and re-download your profile



    • Press the Xbox Guide button on your controller (large X button in the center of your controller).
    • Select Download Profile..
    • Enter the Windows Live ID associated with your Xbox LIVE gamertag. enter your Windows Live ID password.
    • Note If your account is an Xbox LIVE child account, the parent’s Windows Live ID information is required to download the profile.
    • Select the storage device for your profile (for example, Hard Drive).
  3. Allebas Win User

    Cant log in to my account

  4. steeledwand7664 Win User

    Cant log in to my account

    Try and sign in at account.microsoft.com and see if any messages pop up.
  5. AWildYamiEnters Win User

    Cant log into my account

    Yes it is. The outage is only affecting a certain amount of Xbox users.
  6. bowski477 Win User

    cant log into my account

    There is currently an issue affecting the ability to log in. Xbox is aware of the issue. https://twitter.com/XboxSupport/status/1029889232712527872

    https://support.xbox.com/en-US/xbox-live-status
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Cant regain my account/ Log in

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