Hacked xbox account resulted in a permanent ban.

Hi Karl! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox account.

Unfortunately, no one in the community forums or someone from Microsoft support is capable of assisting with enforcement actions. For enforcement actions, there is a dedicated team that handles them which is the Xbox enforcement team.

According to the official Xbox websites: https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history#:~:text=Note%20Not%20all%20enforcements%20are%20eligible%20for%20case,in%20to%20your%20account%20to%20view%20your%20enforcements.">https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history#:~:text=Note%20Not%20all%20enforcements%20are%20eligible%20for%20case,in%20to%20your%20account%20to%20view%20your%20enforcements. and https://support.xbox.com/en-US/help/family-online-safety/enforcement/how-to-submit-a-case-review

"Not all enforcements are eligible for case review. Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

However, if your suspension is eligible for an appeal process, you can file a case review. Here's how:

Sign in and visit the Enforcement page. https://support.xbox.com/en-US/help/family-online-safety/enforcement/enforcement-history

If you’re an organizer of an Xbox family group, you can choose the Gamertag of the account that you’re reviewing under Showing enforcements. Under Previous or Current you will find “Completed suspensions” and “Active suspensions” for your account or the account that you’ve selected.

Choose an enforcement action to review more info about the cause and effect of the enforcement in the pop-up window.

If the enforcement action qualifies for case review, you can select Submit an appeal to receive more info from Xbox Safety.
After you’ve completed the form, select Submit.

Note: Xbox won’t tolerate abusive behavior. When you submit an appeal or reply to an agent’s request for additional info, don’t abuse or threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. Case review inquiries are subject to the guidelines that are outlined within the Community Standards for Xbox. Disregarding these rules may result in the closure of your case review. Especially egregious violations may result in additional Xbox enforcement action."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Disputing the charge may result in a permanent ban for the Xbox account.

Buying & selling gamertags is strictly against the terms & conditions & will result in a permanent ban.

Please do not post links to hacking forums.

Hello!

There's typically no hard rule for how many bans result in a permanent ban. Typically it depends on how frequent, the type of suspensions, the severity of the activity, etc. However, permanent bans full bans, meaning your Xbox live account would no longer
work.

The buying & selling of xbox live accounts is strictly against the ToU/CoC & will result in the account being permanently banned.