Any way to fix an xbox 360 live backwards capability sign in issue?

Hi Jonesy05, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, try changing the Port Selection on the connection settings, from automatic to manual.

Go to Profile and System > Settings > General > Network Settings > Advanced Settings> Alternate Port Selection > Manual > Choose any from the Menu starting with a 4 or 5 (Example: 49215 or 57165).

Let me know if it works!

And I know about titanfall but I'm talking about BF4 campaign that when xbox live had sign in issues I couldn't even sign in locally on my Xbox One to play my game. This issue happened as recently as last month for me. You can not sign into your account
locally and play games under your profile. How can this happen considering that the 360 allowed it. Did we step backwards in capability?

Sometimes when launching a backward compatible game on the Xbox One, it will launch without logging you into Xbox Live for the Xbox 360. Usually a redownload of your Xbox 360 profile will do the trick. Just launch a backward compatible game, bring up the
guide by pressing both the menu & view button at the same time, then press X to sign in, and scroll down to download your profile again. Hopefully that will fix your issue.

Eventually the 360 will be like any other obsolete console. Support will drop off. It's part of evolution. As for the demand for backward capabilities, why? How many Xbox games did you play on your 360?

Hello Burrowsf2005,

Thank you for posting on the Xbox forums. We understand that your friend is unable to play Xbox 360 backwards compatible games because he is unable to sign in and connect to Xbox Live. This is a known issue. This issue has been occurring for several
days now. The
Xbox Support Team on Twitter have been made aware of this issue, and are working diligently to fix it. There have not been any updates on this issue at the moment. We suggest keeping an eye on the Twitter feed to find out when the issue will be resolved
completely. At the moment, we are recommending that people sign out and in to their account on the Xbox One home screen. Once you have signed out and signed back in on the Xbox One home screen, try launching the backwards compatible game. You can repeat this
process until your profile is able to sign in to the backwards compatible menu. Be sure to let us know the results!