Why can't use my Microsoft account to buy games

Discus and support Why can't use my Microsoft account to buy games in XBoX Accessibility to solve the problem; Why can't use my Microsoft account to buy gamesI already redeem the gift card and can't buy games 1db2223b-e259-4369-8c36-4f3024a2dd48 Discussion in 'XBoX Accessibility' started by VictorAstacio, Jan 27, 2025 at 5:12 AM.

  1. VictorAstacio
    VictorAstacio Guest

    Why can't use my Microsoft account to buy games


    Why can't use my Microsoft account to buy gamesI already redeem the gift card and can't buy games

    :)
     
    VictorAstacio, Jan 27, 2025 at 5:12 AM
    #1
  2. Blastoids87 Win User

    EA ACCESS

    Why can't I buy it with my money on my Microsoft account? Can any one help me?
  3. Flávio Neves Win User

    When the game Max Curse of Brotherhood will be avaliable to purchase in my country?

    Xbox 360 is region Lock and I can buy games not released on my region with my US Account and play without problems with my Brazilian account without been logged with my US Account.

    What I'm asking here is why I can't buy this game if Xbox One is region free.
  4. ilanz0r Win User

    Unable to download Sleeping Dogs in Israel

    I did buy the console in Israel. If it helps, for some reason my Microsoft account under billing.microsoft.com says I have two "personal accounts" - one US and one IL (Israel). I can't buy games either: I put a credit card under my ISRAELI account and whenever
    I try to buy games (such as Minecraft) from the store then it says I don't have any payment info. When I try to add a new credit card, it automatically assumes I'm in the US (can't change the country). Perhaps this is the same reason why I can't download the
    game? Is there a fix for this or do I have to make a new account?
  5. StuartATrueRed Win User

    Can't use the balance on my account.

    If you're trying to buy content from xbox.com, that is why you can't, as the site hasn't been updated yet to use your Microsoft account credit. To buy content using your credit you should use the console instead.
  6. Francia J. Win User

    Why can't I buy a game with my Microsoft account balance

    Thank you for that and are you physically located in US as well?
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Why can't use my Microsoft account to buy games

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