Why am I being asked to authorise my child’s minecoin purchase when they have sufficient...

Discus and support Why am I being asked to authorise my child’s minecoin purchase when they have sufficient... in XBoX Games and Apps to solve the problem; It says I shouldn't have to authorise. I have a feeling if I do it is going to charge my credit card and not use the account balance. what is going on?... Discussion in 'XBoX Games and Apps' started by A P_121, Jan 27, 2025.

  1. A P_121
    A P_121 Guest

    Why am I being asked to authorise my child’s minecoin purchase when they have sufficient...

    A P_121, Jan 27, 2025
    #1
  2. Rodrigo Oliver Win User

    Why am I not receiving my child's request for a Minecoin purchase?

  3. Rodrigo Oliver Win User

    Why am I not receiving my child's request for a Minecoin purchase?

    Hi Kenneth, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    To address the immediate issue, please, temporarily turn off the Ask to Buy option and ask your child to attempt the purchase again.

    Sign in to your Family page with an adult Microsoft account.

    https://account.microsoft.com/family/

    Find the child's name and select More options > Spending.

    Under the Ask to Buy section, switch Needs organizer approval to buy things to Off.

    You can turn it back on right after.

    I hope this helps.
  4. XBF Diego M Win User

    PUR-PrerequisiteProfileMissing

    Hi Troy,

    Welcome to the Xbox forums. I'd be happy to try and help here.

    So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

    I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
    I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

    I suggest following the steps on the following page for an alternative to add money to your child's account:

    https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account


    I hope this helps!
  5. JosefLBohorquez Win User

    Minecraft Bedrock Coin Purchase Issue

    Hi SKIM40
    In that case please proceed adding your child to a family group and try once you add them

    **Before trying to purchase the minecoins disable ask to buy for their account
  6. Janice V. Win User

    My internet connection is fine but child can’t make purchases?

    Hi there! It looks like there are no available Minecoins in the UK. I recommend purchasing the Minecoins in a 3rd party store and redeeming it on your child's account. Additionally, you may reach out to Mojang https://help.minecraft.net/hc/en-us/request/new in purchasing Minecoins in your area.
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Why am I being asked to authorise my child’s minecoin purchase when they have sufficient...

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