Why am I being asked to authorise my child’s minecoin purchase when they have sufficient...

Hello Kenneth,

I forgot to mention, make sure to enable these two options on the family settings:

https://account.microsoft.com/family/settings/spending

Hi Kenneth, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

To address the immediate issue, please, temporarily turn off the Ask to Buy option and ask your child to attempt the purchase again.

Sign in to your Family page with an adult Microsoft account.

https://account.microsoft.com/family/

Find the child's name and select More options > Spending.

Under the Ask to Buy section, switch Needs organizer approval to buy things to Off.

You can turn it back on right after.

I hope this helps.

Hi Troy,

Welcome to the Xbox forums. I'd be happy to try and help here.

So if I understand correctly, you are trying to add 10$ to your child's Microsoft Account to purchase Minecoins, is that correct? When exactly does that error occur?

I want to clarify that Minecoins are purchased in-game through the Minecraft Marketplace and are not purchasable through the Microsoft Store. You can only redeem codes for Minecoins in the Microsoft Store. What device does your child use to play Minecraft?
I'm not entirely sure what payment options they give you in-game when trying to purchase Minecoins but if you log in to a Microsoft Account when playing Minecraft, the purchases you make in-game are saved to the account.

I suggest following the steps on the following page for an alternative to add money to your child's account:

https://support.microsoft.com/en-my/help/4027024/microsoft-account-add-money-to-your-childs-account

I hope this helps!

Hi SKIM40
In that case please proceed adding your child to a family group and try once you add them

**Before trying to purchase the minecoins disable ask to buy for their account

we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
thats a huge problem! why cant i see this on my account?

needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.