Sub 1mb/s download speed on the PC Xbox app

Hi Jack. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues with download speed for Xbox PC games. Let me see how I can assist you.

Can you please run a speed test and send a screenshot of the result? https://speed.cloudflare.com/

Also, are you installing the games to a hard drive, or an SSD?

Thanks,
Kyle

Yea i understand that but you would of thought Microsoft would still be able to provide more than an unstable 1mb/s download. I mean steam and even battlenet have ok download speeds in the current climate. I guess what im trying to say is it something
i can try and fix my end or have i just got to suck it up and let the download run over night and hope one day speeds will improve with xbox beta pc app in the futuer?

Mathematically at 6mb/s, it would take you a minute and twenty three seconds to download the 500mb update. However, this is just a mathematical calculation and you should know that connection speed varies. For all I know, you may realistically download at
1mb/s even if your advertised speed is 6mb/s.

Hello Ayoub Mohamed1,

Thank you for sharing this with us and welcome to Xbox Forums.

We understand that you're experiencing slow download speeds on the PC Xbox App. We are aware that you've already tried some troubleshooting methods and the issue persists. We really appreciate you for the time and effort you spend for this. No worries, let me provide you with some additional steps that may help resolve the issue.



First, just want to check does the issue presented to this game only? Have you ever tried checking under with another game? This would help us to isolate the issue further.

Now, let's make sure that your PC meets the minimum system requirements for the Xbox App. You can check the system requirements on the Microsoft Store page for the Xbox App.



Next, please proceed to perform the following steps:

• Check Download Settings: Make sure you download settings are set correctly. Under Windows "Delivery Optimization" select "advanced options" and then make sure any limits on speed are disabled.
  
• Reinstall the Xbox App/Microsoft Store App: Sometimes, reinstalling the app can help resolve the issue.
  
• Connect to a Wired Connection: If you're currently using a wireless connection, try switching to a wired connection instead.
  
• Adjust Delivery Optimization Settings: Go to your settings menu and look up Delivery Optimization and Advanced Settings. Once here select the 2nd option of "Percentage of measured bandwidth" Set your download and upload options to your desired percentage.
  

If the issue persists, let's try changing the server location for the Xbox App. To do this, follow these steps:



1. Open the Xbox App.

2. Click on the Settings icon (gear icon) in the bottom left corner.

3. Click on Network.

4. Under Download location, select a different server location from the drop-down menu.

5. Click on Save.



After changing the server location, try downloading the game again and see if the download speed has improved.



If none of these steps work, you can try disabling any third-party antivirus or firewall software temporarily and see if that improves the download speed. If it does, you may need to add exceptions for the Xbox App in your antivirus or firewall software.



I hope these steps help improve your download speed on the PC Xbox App. If you have any further questions or concerns, please don't hesitate to ask.

Kind regards,



Microsoft Community

If you're reading this in December 2023, just cancel your subscription. My efforts to find a fix to this problem have dragged me through literal years of identical forum posts, all with the same endings and responses. It's likely the issue wasn't resolved, but that instead the end user was frustrated with the attempts to deflect poor functionality back on them or their network. The many identical posts that all end with people wanting to stop wasting their time seems like a strong indicator that this issue is just always going to be an insurmountable problem for Microsoft, so do yourself a favor and get out now. Steam doesn't require a subscription and has basic functionality.

Hi thanks for the warning. Just bought a month of game pass but with this download times I sure as certain not gonna go for the full month and cancel right away. These download speeds are horible. Had hope I could find a fix while I was downloading Forza 5, but after reading your post it seems a no go.

ps

the following does not even exist in my xbox app on win 11, there is no network option

1. Open the Xbox App.

2. Click on the Settings icon (gear icon) in the bottom left corner.

3. Click on Network. <---ITS NOT THERE

4. Under Download location, select a different server location from the drop-down menu.

5. Click on Save.