What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again

Discus and support What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again in XBoX Games and Apps to solve the problem; I cant redownload, the extra pack thats has the final shape content. I haven’t been on my game in a while due to work and when i logged one it told me... Discussion in 'XBoX Games and Apps' started by Nibba stop looking, Jan 26, 2025 at 11:22 PM.

  1. What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again


    I cant redownload, the extra pack thats has the final shape content. I haven’t been on my game in a while due to work and when i logged one it told me that my order was canceled I was never given my 54.99 back for the game nor get any notification that it was canceled not through Microsoft or xbox.

    :)
     
    Nibba stop looking, Jan 26, 2025 at 11:22 PM
    #1
  2. Rodrigo Oliver Win User

    What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again

    Hi Nibba, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    In this situation, the best course of action is to contact Support.

    Please, look for the purchase in your Transaction History.

    Sign in here: https://account.microsoft.com/billing/orders?period=AllTime&type=All

    Then, copy the order number and contact Xbox Support.

    Please enter this link: https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Agent"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

    Select "Chat with a support agent in your web browser" > Confirm > Start Chat.

    I hope this helps.
  3. ngocphi Win User

    Destiny 2 final shape preorder

    Well no as you werent charged

    You oy get charged 10 days before release

    The first charge is a validation chargrd it gets refunded immediately after you pass

    Only way to get charged immediately is whe. You use ms accoumt balance

    Unless you bought the battlenet pc version then console.policies don't apply
  4. Hoskayra Win User

    Destiny 2 final shape preorder

    Hi DaGrimGamer, My name is Oskayra I am an independent advisor and player like you and I would be happy to help you.

    If you have not received a refund for your pre-order, you can contact Bungie Customer Support for assistance.

    You can contact Bungie customer support through their website or by calling **************. When you contact them, be sure to provide them with your order or transaction number as well as your contact information.

    https://help.bungie.net/hc/
    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this information has helped you solve your problem, if you need more help please let me know Oskayra
  5. Rodrigo Oliver Win User

    Where to buy all dlcs for Destiny 2?

    Hi Valkyron, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Destiny 2 has several expansion packs that were released over the years.

    None of them are discounted currently, I would advise you to wait for a deal, since they usually are really good ones.

    The last available expansion is Lightfall and there is a pre-order for The Final Shape which releases soon.

    Chronologic these are the major expansions:

    Forsaken

    Shadowkeep

    Beyond Light

    The Witch Queen

    * 30th Anniversary Pack

    Lightfall

    The Final Shape

    Currently, we can purchase two bundles: Arsenal Pack and Legacy Collection.

    Arsenal Pack: https://www.xbox.com/games/store/de...negados-e-pacote-do-30-aniv/9PJNBVPPRPVC/0010

    The Arsenal Pack has the Forsaken Expansion and the 30th Anniversary Pack

    Legacy Collection: https://www.xbox.com/games/store/destiny-2-colecao-de-classicos-2023/9N3SKMH9JG7R/0010

    The Legacy collection has Shadowkeep, Beyond Light, and The Witch Queen expansions.

    Then, you can purchase Lightfall and The Final Shape separately.

    Lightfall: https://www.xbox.com/games/store/destiny-2-a-queda-da-luz/9P1RVNCQLX0N/0010

    The Final Shape: https://www.xbox.com/games/store/destiny-2-a-forma-final/9PG8FLVK6MBB/0017

    For more information on the Expansion Packs: https://www.bungie.net/7/en/destiny/buy

    I hope this helps.
  6. StuartATrueRed Win User

    shadowkeep

    I believe when it comes to destiny 2 gamesharing wont work as its linked to the account it first launches on
    Gamesharing does work on Destiny 2. It's only the preorder bonuses that do not work with the gamesharing as they are for the person that preorders/bought the game.
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What do you do when Destiny 2 cancels the preorder, do I have to buy Final Shape again

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