I am trying to claim my Ms rewards and it wants me to get a code,something it never asked...

I am getting the exact same issue! Everything claims to be up and running until I try and do something then it claims I am not connected. I was actually going to purchase a gold subscription for the first time today, but it seems like it doesn't want my
money!

I've claimed the block and put in the 25 digit code. Under order history it says complete but no rewards in the visiphone. When I go back to my Microsoft account to try to resubmit it will not allow me. Simply says the code has been redeemed... very well,
but why are the rewards not in my visiphone? Any help?

I am a PowerUp Rewards member; however, I and many other people had no idea we were supposed to call a specific number to claim our codes. Until today, the GameStop website said that directions concerning early access to OverRun were to be provided closer
to the game's launch. Those directions never came. Neither the PowerUp Rewards website nor the GameStop website had any instructions for claiming the code. I never received any emails from PowerUp Rewards or GameStop.

A large number of preorderers were waiting for instructions that never came (as evidenced by myriad confused posts about the OverRun early access on various message boards). You, dbMonK, are the first poster I've seen to present such a simple solution (which
I intend to try momentarily). Even GameStop employees had no idea preorderers had to call a specific number to claim their code. PowerUp Rewards and GameStop are obviously closely affiliated, and I saw nothing indicating that PowerUp Rewards was solely responsible
for the distribution of early-access codes. People paid GameStop for the game, and GameStop typically provides codes for bonus content available to preorderers (ordinarily, the codes are on receipts or sent via email). I don't know why people would automatically
know that they had to call 877-676-GAME to get early access.

GameStop's and PowerUp Rewards' failure to inform GameStop employees how to direct preorderers to claim their codes shows a lack of effective communication. The confusion led to numerous preorderers missing out on the promised early access. In that sense,
the early access to OverRun was a debacle. I've been playing and preordering games for a long time, and I have never seen anything like this before.

Ms clearly screwed something that didn't need fixing. let me ask you something. whut if i never been online, didn't get Live and never had noticed this update and this new format arrives and suddenly i can't play any new games what then?

do u have an answer for this q? cuz MS doesnt.

I have a feeling something is wrong with the perk itself. Day 1 the box for the perk was there, I claimed it "redeemed" the code via explorer like they make you use and went in game to check out my rewards. There was nothing. I waited a few hours, went
back in game still nothing and upon returning to the perk page the claim block was now game. It has been gone since then and the actual rewards have yet to appear in game. My guess is it's broken and was removed until fixed OR it wont actually give rewards
until March 31 which seems to be the possible full game date, as previous beta rewards are listed as being available on that day.

If it is broken, I hope for those like me that were able to redeem the code but not get anything that there's a 2nd code allowing access.