Primary Account Holder Cancelled Game Pass

Discus and support Primary Account Holder Cancelled Game Pass in XBoX Accessibility to solve the problem; Hi there, A relative of mine (we'll call them "Person A") recently cancelled his Game Pass subscription. Unfortunately, that also meant that I could no... Discussion in 'XBoX Accessibility' started by GodAtPasswords, Jan 26, 2025 at 4:32 PM.

  1. GodAtPasswords
    GodAtPasswords Guest

    Primary Account Holder Cancelled Game Pass


    Hi there,
    A relative of mine (we'll call them "Person A") recently cancelled his Game Pass subscription. Unfortunately, that also meant that I could no longer access my Game Pass games on my main account or theirs. Since Person A had Game Pass, I gave my Minecraft account to another relative of mine ("Person B") and used Person A's Minecraft account as my main since they don't play Minecraft. When I open the launcher now, rather than showing a "Play" button, as expected it shows "Buy Now". I had my saved data on there and I really don't want to lose it. Now I did consider purchasing Game Pass on my main account which seems like the obvious solution, however, that wouldn't do much for me in a Minecraft sense as all of my saved data is linked to Person A's account rather than mine which already has Person B's account linked to it anyway. I could create a new Microsoft account and subscribe to Game Pass on there but while that would get me a new Minecraft account, it wouldn't have any of my saved data ☹️
    I was wondering whether there was any way I could transfer my Microsoft, XBOX, or Minecraft data to a new account or if I should just try and get Game Pass on his XBOX account or even just purchase Minecraft permanently on his account, but I'm hoping I don't have to resort to that, hence my query. Even if Person A does uncancel their Game Pass subscription it would be nice to have a permanent solution if something like this does happen again or just to have control over my account for the long-term.
    Thank you.

    :)
     
    GodAtPasswords, Jan 26, 2025 at 4:32 PM
    #1
  2. Rodrigo Oliver Win User

    Primary Account Holder Cancelled Game Pass

    Hi GodAtPasswords, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Please note that account sharing is against the Community Standards, it is not allowed.

    You can enable subscription sharing on the same device, only if you are in the same household.

    Please, see item V: https://www.xbox.com/legal/community-standards#v

    This can lead to account and hardware suspension.

    That said, it's not possible to transfer contents from one account to another, your game progression will be tied to the "Person A" account since you used it to play.

    To avoid "issues" with the subscription the solution is purchasing the game on that account (A), but, as I have said, it's not allowed if you aren't in the same household.
  3. SwordofWhedon Win User

    I have an Xbox X with ultimate, my son uses his Xbox no issues but how can my son use it on his new gaming laptop?

    PC game pass and cloud gaming are only accessible to the primary account holder, which I assume is you

    Only console subs share
  4. Robby Sayles Win User

    Xbox live gold sharing not working.

    It appears that you are not the primary holder for the pass. Make sure you have them do the downloading for the account.
  5. EggsBoxJuan Win User

    Changing my Child Account to the Primary Account

    Hi, you cannot change the primary account holder once it has been set sorry. You would need to cancel your family pack and purchase a new family pack on the profile you want as the primary account.
  6. Geth Win User

    Primary account holder

    The primary account holder will most likely be the first account on the Xbox.

    The one that was used to make the parental settings for the other account.
Thema:

Primary Account Holder Cancelled Game Pass

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