when does a pre order payment go through and is it 2 days before it releases or 7-10 days...

Discus and support when does a pre order payment go through and is it 2 days before it releases or 7-10 days... in XBoX Games and Apps to solve the problem; Im asking this because im wondering when my Elden ring shadow of the Erdtree DLC payment is gonna go through soon because i saw people say it would be... Discussion in 'XBoX Games and Apps' started by JonathanMeisterhans, Jan 26, 2025.

  1. when does a pre order payment go through and is it 2 days before it releases or 7-10 days...


    Im asking this because im wondering when my Elden ring shadow of the Erdtree DLC payment is gonna go through soon because i saw people say it would be around 7-10 days before it releases or is it not until the Pre loading period and i'm genuinely confused on this.

    :)
     
    JonathanMeisterhans, Jan 26, 2025
    #1
  2. Gerardo CG Win User

    when does a pre order payment go through and is it 2 days before it releases or 7-10 days before?

    Hi there JonathanMeisterhans, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    The charge for pre-ordered games/DLCs is made approximately 10 days before the game/DLC release. This can occur 10 days before or even one day before the release, meaning it can happen at any time within that 10-day period. Therefore, you should ensure that your payment method is up to date and has sufficient funds during this time.

    You can confirm this information yourself through the following link under the dropdown menu labeled "When will I be billed for my game?":

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/pre-order-faq

    Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. LFC JAY E 9193 Win User

    PAYMENT FOR DIGITAL GAMES

    Usually when you pre-order a game, Microsoft take the Payments 7-10 days before the release date
  4. c23abad5-7aae-4d2e-8 Win User

    Out of 10-day-range already,my redeem code for American Nightmare is still not in my hands yet

    The codes are given 7-10 days after the release of the game, not 7-10 days from pre ordering the game. You should receive it within 7-10 days after the release date, and it is being release per batch from the first person who pre order it to the last person.
  5. Wrightstuff1 Win User

    Refund cyberpunk 2077

    Hi Microsoft usually don't take a payment from your account until about 10 days before your pre ordered game is released.

    Check that a payment was taken out of your account on the day you pre ordered.
  6. Mister Cizl Win User

    Never received preorder incentives

    Hey CoinCoin3691196! This is because your orders are true pre-orders, meaning you won't be charged until about 7-10 days before the game is released. At that time the 7-10 days to get your codes will start. Thanks!
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when does a pre order payment go through and is it 2 days before it releases or 7-10 days...

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