How do I fix the Minecraft error "You cannot play on Realms because of how your Microsoft...

This does appear to have fixed my account.

For reference, though, the error on Minecraft read: You cannot play on Realms because of how your Microsoft Account is set up. Please ensure your online safety settings allow Multiplayer and Clubs and you have an active Xbox Live Gold subscription.

I had both of these and still, the problem persisted until I deleted the account and reset the Xbox. I'm not sure how doing that also fixed the Windows 10 version, but they both seem to be working.

Other online games also appear to be working just fine as well.

My microsoft account is not a child account but it still has the same "error message" when I sign in with a child account. (I'm saying error message as in "you cannot play realms because of how your microsoft account
is set up")

Hello, Nyx. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Do you want to join other people's Realms, right? Please take a look at:

https://help.minecraft.net/hc/en-us/articles/44...

If you still cannot join your friends Realms, may I know what exactly is not letting you play on Realms? You cannot see your friends' Realms? You can see them but cannot join?

Waiting for your follow-up.

Hello,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.















Thank you for understanding.



Respectfully,



Microsoft Community Moderator

Hello,

On behalf of my colleague, I will assist you with your concern.

We notice that you had an error about the parental consent on playing multiplayer games, and you have mentioned that your account privacy settings are already set for you to play on all other devices except this device you are currently trying to use.

To fully understand your concern, we would like to know further details about it:

1. Can we clarify if it is you who change the account settings? Or was it the organizer of the Microsoft Family?
   
2. We notice this was added to Xbox on Windows, is the device you are using owned by your brother?
   
3. Are you playing on a Minecraft Launcher installed from Microsoft Store/Xbox app or Minecraft Official Site?
   
4. What Minecraft edition are you trying to play (Education, Java, Bedrock)?
   
5. Is this the only game you cannot do multiplayer mode with? We recall you have mention about subscription is on this device.
   

As the error shows, it could mean that you are using a child account and that you should not have any access to your account's privacy settings. However, if you are a full-grown adult, then, you should not be getting this error message. What we recommend you is to sign out and sign back into your account on Minecraft Launcher.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,



Microsoft Community Moderator