Stuck at Captcha box while trying to create a new account

Discus and support Stuck at Captcha box while trying to create a new account in XBoX Accessibility to solve the problem; I was trying to create a microsoft account for my little sister, so i could buy Minecraft for her, but when doing it I always got stuck on the captcha... Discussion in 'XBoX Accessibility' started by _noriaki, Jan 26, 2025 at 12:53 PM.

  1. _noriaki
    _noriaki Guest

    Stuck at Captcha box while trying to create a new account


    I was trying to create a microsoft account for my little sister, so i could buy Minecraft for her, but when doing it I always got stuck on the captcha box, specifically after completing it. I did it about 6 times until microsoft blocked me from creating an account with that email address for trying too many times. I couldn't find any problem of that kind while searching, the closest i found was caused by a Microsoft's server problem.

    :)
     
    _noriaki, Jan 26, 2025 at 12:53 PM
    #1
  2. MARC-NY Win User

    Microsoft Captcha is literally impossible

    The Microsoft captcha to create a new account for Skype is STILL BROKEN! Today, it took literally 45 minutes to solve the captcha, Today, Sunday January 2.

    Issue 1: The captcha is impossible to solve. I tried three. The falling clocks, the rotating whatever, and finally the pick the Zebra. I know how pick Zebras - but it took 5 attempts before the Zebra captcha would work. It kept claiming the answers were wrong. They were not. The other captchas would not work at all - kept claiming my answers were wrong. Not only would they not work, but they were confusing and ridiculously difficult.

    Issue 2: Clicking the rotate captcha to get a different captcha does not work. I had to use another browser to get a new captcha. It tried in three places: In Skype itself (create new account), in Firefox and Chrome.

    GET YOUR ACT TOGETHER. It is ludicrous that it took 45 minutes to create an account.

    It is ABSURD to claim the captcha issue is fixed. It's fundamentally flawed and does not work. Shameful Microsoft.
  3. XBF - Amory Win User

    Microsoft Captcha is literally impossible

    Hello everyone,

    Thanks for coming to the Xbox Forum Community for support! We are currently aware of issues surrounding solving the captcha when creating new accounts from PC. We understand this also affects parents creating and connecting new accounts for their children.



    At the moment, a workaround is to use your mobile phone to create the account and complete the captcha, based on responses here and other forum threads with the same concern.

    Please let us know if this solves your issue in the meantime. If it does not, please continue to respond to this thread with any additional information that can help us.
  4. Dérek Augusto Win User

    Xbox Captcha Test

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    G0, Do you need to constantly create new accounts in order to play this game?

    Where does this captcha test appear?

    And what is your console model?
  5. twigheadtwighead Win User

    Microsoft Captcha is literally impossible

    The new Captcha is completely impossible
  6. WPAK Win User

    Issue while creating a new account

    Hi there,

    please try it via inPrivate/Incognito browsing (IE,Edge,Firefox via Ctrl+Shift+P and for Chrome use Ctrl+Shift+N) and try again.

    If that fails please try a different browser or even a dfferent device.

    Let us know the results
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Stuck at Captcha box while trying to create a new account

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