How to change the phone number connected to my account that no longer exists

Hi there E E.

I am Lumie and I would love to assist you today.

You can change your security information from this page: [account.live.com/proofs/manage/additional].

If you are blocked by two-step verification then you would have to go through the 'I do not have this option' prompts that appear when you attempt to sign until you can change your security information and wait 30 days. This is the only way to do it.

I hope this helps.

Let me know if I can be of any further assistance. -Lumie

It says my account doesn't exist, as the person probably changed the Email and phone number on it.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Zachary, unfortunately what may have happened is that it has been disabled due to lack of activity.

More information on the link below.

Microsoft account activity policy

https://support.microsoft.com/en-us/topic/micro...

Get a message from Microsoft to tell me they have found unusual activity on my account. I go to login into my account to fix my information. I login with the correct password. They ask for verification via phone number. The phone number I have on file no longer exist so I use the verification form. Fill out the form and says cannot confirm. Rinse and repeat.

I have already tried this, the thing is that the hacker has changed the email of the account itself into a bunch of gibberish, basically rendering it impossible for me to recover as the account itself is now no longer connected to my email. It simply says my account no longer exists